Miguel Farinas

I have been dreading getting a new car: the annoying process, the ridiculous market, the disingenuous sales folks - who hunt you down and then take it personal when you just want to test drive and not p process, the ridiculous market, the disingenuous sales folks - who hunt you down and then take it personal when you just want to test drive and not purchase the same day. I’ve encountered just about all the various types of scenarios in these past months when it comes to buying car. Let me add too, my mother and I have been to all the different dealerships to look at suvs and compare shopping experiences. Horrific! From the moment I stepped into Kia Coral Springs, we were greeted with smile and no nonsense egos or arrogance. I asked for Miguel Farinas, who has one of the best reviews, and was luckily greeting immediately. Note, that we were worried that this initial positive welcome would change as we proceeded to talk. But… Miguel informed us of options, let us test drive and never made us feel uncomfortable or unwelcome. He took the time to answer all of our questions. Printed information and said to us, “I’m here when you need me”. Guess what? We returned. And we bought the car! Super customer friendly process, far exceeded what we expected and experienced elsewhere. It started with Miguel, but with all the other Kia Coral Springs team members we met, the experience was simply excellent. At every milestone of the purchasing process, Miguel was nearby, checking in and ensuring we were taken cared of- it showed. Once we were done and ready to roll out, late in the evening, Miguel was still there waiting for us… taking the time to explain the finer details to ensure we would drive off fully immersed into our new car. Miguel treated us like family, and I will always appreciate his humanity in working with us. His attitude made all the difference! Miguel, THANK YO for your greatness. I highly recommend Miguel, many times over. And to KIA the management team, you have a star in Miguel. To the finance team, Mark - what a gentleman, he treated my mother and I with care. Recognized our needs and was able to effectively help us throughout the process. He was clear and transparent. Excellent experience. Thank you Mark for your charm and professionalism, particularly in representing a sector that’s become so devoid of these - you standout, KIA is fortunate to count on your expertise. Luis, from the moment he welcomes you with a smile and takes you into his office, he demonstrated patience and an ability to help us navigate our choices without feeling any pressure. We felt seen and understood. Thank you Luis! Your knowledge of the process, the ease with which all the paperwork and various elements came together put us at ease! On behalf of my mother and I, we are grateful. May KIA continue to support your growth for many more years to come. Last but not least, to Martin in the insurance department- you brought humor, attention and help to us, ensuring we got a good deal so that we could walk out the dealer with everything we needed in terms of protection, thank you! Despite how busy you were, we appreciated your concern and willingness to answer our questions and help us get everything just right. We wish KIA Coral Springs, much success, these teams are all aligned in terms of attitude, customer centricity and everything that adds to superior customer service. We will not forget this experience and will recommend to anyone looking for a new vehicle to give you a visit. More

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MIGUEL at Coral Springs Kia was very helpful and and worked with me in purchasing my new Kia. The process was easy and was delivered as promised. worked with me in purchasing my new Kia. The process was easy and was delivered as promised. More

by MCORMIO Verified Customer Verified Customer

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Great customer service Miguel was excellent when explaining everything and making the change from Toyota to Kia. I’m really glad Miguel was able to help us explaining everything and making the change from Toyota to Kia. I’m really glad Miguel was able to help us More

by VENEMARCUNES.22 Verified Customer Verified Customer

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This was the most pleasant experience I’ve ever had at a car dealership. Everyone was very helpful. car dealership. Everyone was very helpful. More

by yglesiab Verified Customer Verified Customer

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Every one from my salesman Miguel Farinas to the financial person Carlos were great the both took the time to walk me through the process financial person Carlos were great the both took the time to walk me through the process More

by CHAZ20 Verified Customer Verified Customer

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They were great The next new car that I buy will be from Miguel Farinas Miguel Farinas More

by P.PLEASANT Verified Customer Verified Customer

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They are so nice and have nice price too Nice service and good vehicle And the sales manager ghost service two good vehicle And the sales manager ghost service two More

by FANGJUN_HU Verified Customer Verified Customer

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The people at the dealership very nice and are there professional experience was great they took there time explain the car from the sales men to the manager professional experience was great they took there time explain the car from the sales men to the manager More

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Excellent service and process. Miguel was a pleasure to deal with. Keep up the good work!! Miguel was a pleasure to deal with. Keep up the good work!! More

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My experience was fast and stress-free. Miguel is very help and detailed. Miguel is very helpful with apps as well. Miguel is very help and detailed. Miguel is very helpful with apps as well. More

by ETHANACUNA123 Verified Customer Verified Customer

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