Michelle Redmon | Page 62

The service was 20 days ago and I didn’t get the visit report yet, I have been trying to contact someone that can help and I haven't been able to talk to anyone to help me. report yet, I have been trying to contact someone that can help and I haven't been able to talk to anyone to help me. More

by Ricardo Verified Customer Verified Customer

Report | Print

This dealership is very helpful, knowledgeable and respectful they finished my car in the time they said it would be done I would continue using this dealership respectful they finished my car in the time they said it would be done I would continue using this dealership More

by mrawlsii Verified Customer Verified Customer

Report | Print

Always a pleasure to work with Wayne Ford service department. Easy to schedule an appointment and all work was completed as agreed. Your service folks are a pleasure to work with. department. Easy to schedule an appointment and all work was completed as agreed. Your service folks are a pleasure to work with. More

by sryan19 Verified Customer Verified Customer

Report | Print

This dealership and its' service department is professional, courteous, friendly with great communication! Quick turn around time for maintenance and oil changes...has been very helpful with othe professional, courteous, friendly with great communication! Quick turn around time for maintenance and oil changes...has been very helpful with other issues through out the years. Will only service my Mustang here! More

by CLAQUAVIVA Verified Customer Verified Customer

Report | Print

Prompt courteous accommodating personal service! !!! Especially pleased with finding my vehicle parked in my driveway with the very convenient drop off valet service !!! Especially pleased with finding my vehicle parked in my driveway with the very convenient drop off valet service More

by DCAPONE Verified Customer Verified Customer

Report | Print

Easy very easy , courteous, make you feel happy, Thank you very much for good service you very much for good service More

by Reggie Gencer Verified Customer Verified Customer

Report | Print

Wayne Ford August 16, 2023 Re: 2020 Explorer I want to thank team Jordy, Patrick, (and Jamie) for helping me on Saturday, August 12, 2023. I am a repeat customer at Wayne Ford. In March 2022 I want to thank team Jordy, Patrick, (and Jamie) for helping me on Saturday, August 12, 2023. I am a repeat customer at Wayne Ford. In March 2022 I was in a parental crisis and at the same time in need of a car. The new Bronco’s had just come out and I instantly fell for its style and history. I needed to break away from the personal issue I was going through and came to Wayne Ford and worked with Jordy and Jamie, I fell for the showroom model. Within an hour I had purchased that car. I financed it, the objective was to pay it off early and pass it onto my daughter. After making 6 payments, I paid off the loan in September. Some personal issues occurred, I decided I had to part with it and sell it, then look forward a few more months to a different style. I had another small ‘errand’ car (non-Ford) but an issue arose with that car at the same time, and I found myself looking for a replacement for that car. I decided to pay a visit to my Ford dealer, Wayne Ford. I met with Jordy again and he introduced me to Patrick, a personable, new professional sales team member. Patrick and I discussed what I was looking for, I loved the model in the showroom, but Patrick sensed something else in their inventory would be even more desirable. After viewing a few models outside, we came across a different model, I was instantly sold, it was a more-mod model with the coolest wheels, color, and style. After much discussion and hard to work to make the numbers work out, we decided to hold off for now and to keep this model on the burner for a future purchase. Jordy and Patrick went huddled up, they didn’t want to see a customer of theirs disappointed. After another hour of hard work, they came up with a solution, a beautiful Explorer. After working diligently and going through the numbers Jordy came out of his office with thumbs up. An alternative choice for 2023, one with lots of retained value, that when paid off in 2024, can be used for the desired Bronco. Team Jordy and Patrick worked hard, they knew I needed a vehicle and fast. They were so professional, did not push anything, and I ended up with a beautiful Explorer. It’s possible this will be a keeper and I am still looking forward to that Bronco in 2024. The Team of Jordy, Patrick and Jamie are a winning trio for Wayne Ford, I am happy they are there, and I look forward to seeing them in six months. More

Report | Print

Staff and work is unmatched. From Michelle at the desk to the work done on my truck. They know their stuff. From Michelle at the desk to the work done on my truck. They know their stuff. More

by CASTAGNA629 Verified Customer Verified Customer

Report | Print

Good communication, quick service. Nice waiting area. Coffee is always a plus. Vending machine is OK but the donuts back in the day were better. Nice waiting area. Coffee is always a plus. Vending machine is OK but the donuts back in the day were better. More

by Chrisk14 Verified Customer Verified Customer

Report | Print

In the past they've been good, but of resent it's been bad. I don't know how all of a sudden I have a Warranty the next minute I don't because my car has to be fix. If my car don't have a major issue thi bad. I don't know how all of a sudden I have a Warranty the next minute I don't because my car has to be fix. If my car don't have a major issue things will be different. More

by PIERRENKWA3 Verified Customer Verified Customer

Report | Print