Michelle Lauersdorf
Michelle Lauersdorf at Courtesy Buick GMC
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Michelle Lauersdorf

Finance manager

Courtesy Buick GMC

7 Autocenter Drive
Louisville, KY 40299

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Michelle Lauersdorf

May 09, 2024

Dealership Rating
Employee Rating

Courtesy Buick renewed my faith in purchasing a car from a dealership. My salesman Matt Kremer was outstanding and the entire process was great. They will be my first choice when buying a car. More

by pfmeeks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 10, 2024

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 09, 2024

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Employee Rating

Ryan was extremely easy to work with, kept me informed throughout the process and no pressure from anyone. More

by Cindy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson

May 10, 2024

Courtesy Buick GMC responded

Cindy, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

May 08, 2024

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Employee Rating

I knew what I was looking for and Mickey was able to provide me with the vehicle that fit my needs. Michelle in finance was also excellent to work with. This is probably the best experience I’ve had spe More

by Tiffany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

May 10, 2024

Courtesy Buick GMC responded

Tiffany, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 17, 2024

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We were very satisfied with the customer service of this dealership. We will definitely use them in the future. More

by juliestraub1964
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer , Matt Kremer

Apr 19, 2024

Courtesy Buick GMC responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Buick GMC. We look forward to your next visit! Take care!

April 15, 2024

Dealership Rating
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Ryan was our salesman, and he was top notch. We had a great experience all around. More

by Mroop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Johnson

Apr 17, 2024

Courtesy Buick GMC responded

Hi, thank you so much for your feedback about Courtesy Buick GMC! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

April 14, 2024

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Employee Rating

Very easy to deal with I got exactly what I asked for. My salesman was very helpful and explained all the features of my new truck More

by truckracer39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick, Ari LeBlanc

Apr 16, 2024

Courtesy Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

April 10, 2024

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Employee Rating

Very friendly, helpful courteous and professional. The only Dealer that delivered the new car free of charge More

by Tomjoe3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer, Ari LeBlanc , Matt Kremer

Apr 12, 2024

Courtesy Buick GMC responded

Hello, it really means a lot to us that you took the time to write such a positive review about Courtesy Buick GMC so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

April 09, 2024

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Employee Rating

I had a great purchase experience with Mickey. He was was very knowledgeable and thorough in showing me the Sierra Denali. More

by gipsontodd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick

Apr 11, 2024

Courtesy Buick GMC responded

Hi, we're glad to hear our staff took such great care of you! Here at Courtesy Buick GMC we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

April 06, 2024

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Employee Rating

Very friendly. Wants to make sure customer satisfied in the vehicle purchasing and fixing any flaws. More

by CherylBohannon9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mickey Hendrick, Ari LeBlanc

Apr 08, 2024

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 04, 2024

Dealership Rating
Employee Rating

We had a good experience at Courtesy Buick GMC. Bought a used GMC Sierra. The sales associate was friendly and very professional. Thanks for your help. More

by Donnacotterill52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kremer, Mickey Hendrick

Apr 05, 2024

Courtesy Buick GMC responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Courtesy Buick GMC and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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