Michelle Holt

Holm Automotive Center Inc responded

Thank you for the excellent feedback! We are delighted to hear that you have had very good experiences with our services and that you recommend our excellence and wonderful hospitality. Your kind words affirm our core value of Customer Care. We are especially proud of your perfect 5-star ratings for Price Transparency, Workmanship, and Service Communication. We will be sure to share your compliments with Michelle Holt and Chuck Loader! We acknowledge your 4-star rating for Service Time and are determined to continue improving our efficiency to provide a consistently 5-star experience. We appreciate your business! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to provide your feedback. We are very glad to hear that your trip from Wichita was worthwhile and that you found the perfect vehicle with everything you wanted. While we are delighted with your overall experience, we do want to acknowledge your feedback regarding the purchase time. We are determined to improve in all areas, and your input helps us identify opportunities for greater efficiency. We appreciate your business and hope to serve you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We are very sorry to hear that we failed to meet your expectations and would certainly appreciate an opportunity to better understand what transpired that put our team in such negative light. Ross cordially invites you to contact him personally so we may better understand your perspective and see what opportunities for growth me can derive from your insight. Please call 785 263 4000 and request Ross Taplin at your earliest convenience. Thanks for the candid feedback and we hope to hear from you soon! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the wonderful review! We are so happy to hear that Michelle provided an outstanding experience and that you enjoyed working with our team. Our Teamwork value is about achieving more when we work together, and your feedback is a perfect example of our sales and finance teams working together to provide an excellent experience. We'll be sure to pass on your compliments to Michelle, Cedric, and Stephen. We look forward to seeing you again. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for sharing such a wonderful review! We are so pleased to hear that you consistently receive great service and that Michelle Holt has been instrumental in helping you with the purchase of five vehicles. Her dedication to going "above and beyond" truly exemplifies our commitment to customer care and building trust with our clients. We're also glad to see your positive feedback on Cedric Salas and Stephen Facey. We appreciate your recommendation! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for this wonderful feedback! We're so pleased to hear that your experience was very customer friendly and that our team was willing to go out of their way to find exactly what you wanted, resulting in a very smooth process. This truly reflects our commitment to customer care and our mission to create meaningful relationships based on trust and value. We appreciate you recognizing Michelle Holt, Ross Taplin, and Cedric Salas for their efforts. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're thrilled to hear you had a wonderful buying experience and found both our service and purchasing process to be great! Providing a seamless and excellent experience like yours is a top priority for us, showcasing our dedication to Customer Care. Thank you for acknowledging Michelle; we're glad she made your visit so positive. Sincerely, The Holm Automotive Team of Salina

Holm Automotive Center Inc responded

We're thrilled to hear you always get fast service and are treated right! It's fantastic that our team, including Michelle, Ross, Jamie, Chuck, and Lora, took care of all your problems and that you found our service very reasonable. Providing efficient, fair, and effective customer care is what we strive for every day. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so glad to hear you always get great service and that we could really help you out with your latest repair! We understand how important it is when dealing with a known issue, and we're happy we could secure some warranty participation for you. That's part of our commitment to providing value and customer care. We appreciate you recognizing Michelle, Jamie, Chuck, and Lora for their efforts. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so glad to hear that Michelle and Chuck were able to get your car in for service ASAP, and that you experienced great and friendly service! Our team is dedicated to providing prompt customer care, especially when you need us most. Thank you for your feedback! Sincerely, The Holm Automotive Team of Abilene