Carter Taplin

Holm Automotive Center Inc responded

Jacob, thank you for the wonderful review and perfect scores across the board! Hearing that we went above and beyond what you've experienced elsewhere is incredibly meaningful — setting a higher standard in every area of our business is something we are deeply committed to. Ross, Carter, and Cedric will be glad to know their efforts made such a lasting impression. We look forward to earning your trust again on your next purchase! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Jody, thank you for the kind words and for sharing your experience with Carter and Stephen! We're glad the overall experience was a positive one. We completely understand your frustration regarding the title — that's an important piece of the puzzle and we want to make sure it's resolved for you as quickly as possible. Please don't hesitate to reach out to us directly so we can look into the status and get that taken care of. You deserve a seamless experience from start to finish! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the 5-star review! We’re thrilled to hear that you’ve had a first-rate experience with us from the moment you purchased your Equinox through your recent service visit. It’s our goal to ensure every member of our team is friendly and ready to help, and we appreciate you recognizing their efforts. We look forward to seeing you again! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, 1veggielady, for the 5-star review! We are thrilled to hear you had a great experience purchasing your vehicle with us. It’s wonderful to know that you found our team professional and friendly, and that you're already enjoying the benefits of your free oil changes and tire rotations! We will be sure to share your kind words with Carter Taplin. Enjoy your new ride, and we look forward to seeing you in our service department! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you, wisdom132000, for the excellent 5-star review! We are thrilled to hear that you experienced fast service and that the car purchased was the exact same look and quality as advertised. We especially appreciate you noting that there were NO sneaky sales tricks. Your feedback confirms our strong commitment to Trust, Integrity, and transparency. Knowing that you would definitely recommend us, whether in state or out of state, is the highest compliment! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review, Ramon! We are so pleased to hear that you felt you were treated fairly and that we were able to give you a good price on your new truck. We are committed to creating meaningful relationships with our clients based on Trust, and your feedback is a testament to that. We are proud of our entire team, including Ross, Tim, Kim, Caysen, Frank, Carter, William, Noe, Cedric, and Stephen, for providing you with an excellent experience. We appreciate your business and hope you enjoy your new truck! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We are so grateful for your business and your loyalty over the years. We are thrilled to hear that you consistently have a positive experience with our friendly and informative team. Building meaningful relationships based on Trust is at the heart of our mission, and your kind words are a testament to that. We will be sure to share your feedback with Ross, Jamie, Carter, William, and Rossi. We appreciate you choosing us and look forward to continuing to serve you for many more years to come. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for taking the time to provide your feedback. We are very glad to hear that your trip from Wichita was worthwhile and that you found the perfect vehicle with everything you wanted. While we are delighted with your overall experience, we do want to acknowledge your feedback regarding the purchase time. We are determined to improve in all areas, and your input helps us identify opportunities for greater efficiency. We appreciate your business and hope to serve you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We are happy to hear that our team's hard work helped you get into the vehicle of your choice. This speaks directly to our core value of determination—we are resolute in our efforts to help our clients meet the demands of their lives through their vehicles. We also appreciate your honest ratings on price transparency and the trade-in experience. Your feedback is vital as we continuously work to improve and provide the best value and fairness in every area of our business. We will be sure to share your comments with Ross Taplin, Carter Taplin, and Stephen Facey. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic review! We are so happy to hear that Carter and the entire staff were awesome and that you would recommend us to others. Our team works hard to embody our Trustworthy core value, and your positive experience with our sales department is a great example of that. We'll be sure to share your kind words with Carter and William. Sincerely, the Holm Automotive Team of Abilene.