Michael Yoon
General Manager
Heritage Subaru Owings Mills
9808 Reisterstown Road, Suite 1
Owings Mills, MD 21117
Dealership Experience
9 yrs, 9 mos
103 Reviews
Write a Review103 Reviews of Michael Yoon
May 11, 2024
I recently purchased a new Subaru Outback from Heritage Owings Mills, and I couldn't be happier with my experience. From start to finish, the team at Heritage went above and beyond to ensure that my car-bu Owings Mills, and I couldn't be happier with my experience. From start to finish, the team at Heritage went above and beyond to ensure that my car-buying process was painless, streamlined, no-frills and ultimately the best possible outcome. At the forefront of this exceptional experience was Michael Yoon, the General Manager. Mr. Yoon's dedication to customer satisfaction was evident from the moment I stepped into the dealership. He took the time to understand my needs and preferences, ensuring that I found the perfect vehicle to suit my lifestyle. Not only did he provide a warm and welcoming atmosphere, but he also demonstrated a remarkable commitment to securing the best possible deal on my new vehicle. His professionalism and friendliness truly set Heritage Owings Mills apart compared to the other dealerships I went to. I also had the pleasure of working with Sam Price, the Sales Consultant. Sam's expertise and professionalism made the entire buying process a breeze. Sam's friendly demeanor and willingness to go the extra mile made me feel valued as a customer, and I am grateful for his assistance throughout the process. He helped me set up weather mats and was overall a great guy. Additionally, I must also compliment Josh Jones, the Financial Manager, for his outstanding professionalism and efficiency. Despite my time constraints, Josh ensured that the financial aspects of my purchase were handled seamlessly and accurately. He knew exactly what I needed pertaining to financing and customer service. His attention to detail and dedication to providing exceptional service further enhanced my experience at Heritage Owings Mills. Overall, my experience at Heritage Owings Mills honestly exceeded all expectations. I have always been skeptical of car dealers but I can honestly say I was provided exceptional service and the best possible deal on my Outback. Thanks to Michael, Sam, Josh, and the entire team, I am now the proud owner of a new Outback, and I couldn't be happier. If you're in the market for a new vehicle and exceptional customer service, I highly recommend visiting Heritage Owings Mills. More
Other Employees Tagged: Joshua Jones, Sam Price
April 15, 2024
We had a very pleasant experience at the dealership. Kamya our sales rep was very knowledgeable and answered all our questions. Josh who handled the financing explained thoroughly the process and answer Kamya our sales rep was very knowledgeable and answered all our questions. Josh who handled the financing explained thoroughly the process and answered all our questions as well. We love our Forrester! More
Other Employees Tagged: Joshua Jones, Kamya Carter
April 15, 2024
My saleman Nick was very knowledgable regarding the Subaru Forester Sport that I test drove. The sales process was handled very professionally with no pressure at all in the purchase of my vehicle. It Subaru Forester Sport that I test drove. The sales process was handled very professionally with no pressure at all in the purchase of my vehicle. It was a pleasure speaking with Nick and his Sales Manager Tevon. The Finance Manager Josh Jones made the signing of closing paperwork painless and time efficient. I am very happy with my experience at Heritage Subaru Owings Mills and will return in about 7.5-10 years for my next new car. More
Other Employees Tagged: Joshua Jones, Milton Taylor, Tavon Shannon, Nick Chapman , Talia Burrell
March 27, 2024
Our sales guy Aaron Ringgold and our finance Manager Josh Jones were a great team to have while buying a car at Heritage Subaru of Owings mills. They made everything super easy, lots of conversation and kep Jones were a great team to have while buying a car at Heritage Subaru of Owings mills. They made everything super easy, lots of conversation and kept us laughing. First class operation, friendly, and lots of cars to choose from. We recommend working with Aaron and Josh for a great car shopping experience. They showed patience and no pressure. Thanks for all your help in getting us a new used car! More
Other Employees Tagged: Joshua Jones, Aaron Ringgold
March 27, 2024
Thank you Aaron and Josh and Heritage Subaru of Owings mills in being so helpful in our car search. Our sales consultant Aaron Ringgold was the best. He was very knowledgeable and knew everything about mills in being so helpful in our car search. Our sales consultant Aaron Ringgold was the best. He was very knowledgeable and knew everything about the business. He found us a great deal on our new car. Josh Jones was our Finance Manager and he knew his job very well and explained things very clearly. He was professional and very helpful. Best buying experience I’ve ever had. Thank you More
Other Employees Tagged: Aaron Ringgold , Josh Jones Finance Manager
March 15, 2024
Chris was friendly, knowledgeable, easy going. I really appreciated his no pressure approach to showing me vehicles, answering all questions without trying to pressure me one way or another. Follo I really appreciated his no pressure approach to showing me vehicles, answering all questions without trying to pressure me one way or another. Follow up service was awesome! More
Other Employees Tagged: Christopher Felker, Richie Ramkelawan
March 12, 2024
Best Team ever. ..I thank you for your patience and willing to work with me. I was greeted and welcomed by the entire Subaru family; it made the day even more specia ..I thank you for your patience and willing to work with me. I was greeted and welcomed by the entire Subaru family; it made the day even more special. You will see me again as I return for that car that called me by name. Everything that I needed was immediately taken care off, even so many people on the premise, I was never placed aside and left with a wonderful vehicle. We Thank you for working as a unit (family)...Chuck, Michael Y, Milton, Shawn, Talia, and Richie for the inspiring words. Niko More
Other Employees Tagged: Milton Taylor, Richie Ramkelawan, Chuck Celeste , Talia Burrell
February 25, 2024
I love my newbaru! I had an excellent experience at Heritage and the team on site. The sales consultant Tom listened to what i wanted, gave me options and then walked I had an excellent experience at Heritage and the team on site. The sales consultant Tom listened to what i wanted, gave me options and then walked me through all of the functions in the vehicle. The Finance manager Josh explained my finance and warranty options and patiently answered all of my questions and GM Michael stopped by to check in on everything. I could not drive the car home that day so they arranged to have it delivered to me the next day. Top Notch team. More
Other Employees Tagged: Joshua Jones, Thomas Haley
February 19, 2024
Beat Jones Junction pricing by a large margin! Would buy my next car from Heritage Subaru again. Would buy my next car from Heritage Subaru again. More
Other Employees Tagged: Joshua Jones , William Hoyt
February 17, 2024
This dealership provided one of my best car buying experiences ever! Knowledge and friendly salespeople that didn’t pressure me and were patient and thorough. I highly recommend Chris he was fantastic experiences ever! Knowledge and friendly salespeople that didn’t pressure me and were patient and thorough. I highly recommend Chris he was fantastic as was his counterpart Charles! Sitting with the Finance manager Josh was great and he explained everything thoroughly. If you need a car I highly recommend that you visit Heritage Subaru in Owings Mills, you won’t be sorry! More
Other Employees Tagged: Shawn Davie, Joshua Jones, James Pedersen, Christopher Felker, Chuck Celeste