Michael Veselik | Page 6

Professional and courteous. Third visit to this location to service my 2019 Jeep Wrangler. I have not been disappointed. I look forward to future service. to service my 2019 Jeep Wrangler. I have not been disappointed. I look forward to future service. More

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Always pleased with the service department ,Mike always is informative as to the needs of my jeep and gives me a heads up to up coming service work. is informative as to the needs of my jeep and gives me a heads up to up coming service work. More

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Mike has been my trusted service representative for almost eight years. Always friendly courteous and makes sure that my car is at its best performance. almost eight years. Always friendly courteous and makes sure that my car is at its best performance. More

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I bought my Rubicon Unlimited there and was very happy with that experience. However, I take my jeep in for its first service and notified the service advisor prior, not to rotate my brand new 35 inch NIt with that experience. However, I take my jeep in for its first service and notified the service advisor prior, not to rotate my brand new 35 inch NIttos. Not only did I notify him verbally, when I did the key drop I checked oil change only. So I pick the jeep up, and they did rotate the tires, OK not the end of the world, so I asked did you rotate the spare in? He said no, I asked why not? He said, because you didn’t tell us too, LOL. So they took it back and rotated the spare in to the wrong position and wanted to argue about where it should go, I do not make the rules... the tire professionals do, it’s all over Google....however my service advisor, Michael Veselik, guessed differently with my $400.00 tires. So anyways, I go to leave and my glove box is wide open? xxx? So I leave, Realize my spare tire center-cap Is on upside down so I cannot see out of my camera. I also realize that my jeep has the same dirt and bugs everywhere,... even though they indicated they had washed it. Please note they had the jeep from 7AM till 4 PM. Overall not a good experience and I’m not sure I will be back More

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I explained what was going on with my Jeep, told him I had the extended warranty. He asked if I had a ride home because they couldn't get to my vehicle till way later that afternoon. When I asked if a re had the extended warranty. He asked if I had a ride home because they couldn't get to my vehicle till way later that afternoon. When I asked if a rental was covered he got very short with me. Could have been that I was a female or he just had a bad attitude. Turned out I needed a new battery. When I asked if my warranty covers that and the diagnostic, he chuckled a bit and said they never do. He didn't even offer to check with the warranty company, just took my money. This dealership was recommended by the dealership I purchased my Jeep from, and it was very close by. Next time I have an issue I'll go to a different Jeep dealership NOT Larry Miller Chrysler-Jeep More

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I always get great service and communication. I never feel like I am just a number. I only take my car to Larry H Miller. feel like I am just a number. I only take my car to Larry H Miller. More

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Oil service Dropped my car off as a waiter in the lobby, service was superquick, and great! I would definitely recommend this for your Mopar oil change Dropped my car off as a waiter in the lobby, service was superquick, and great! I would definitely recommend this for your Mopar oil change More

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Oil change and new wipers I was very well taking care of. Mike always make sure everything is good with my car and gives me good advised when is good to fix any issue in my car I was very well taking care of. Mike always make sure everything is good with my car and gives me good advised when is good to fix any issue in my car. He is cool and friendly to his customers. More

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Recall Took in my Jeep Wrangler for a safety recall and they also inspected my vehicle and let me know of issues that needed to be addressed. They did not pu Took in my Jeep Wrangler for a safety recall and they also inspected my vehicle and let me know of issues that needed to be addressed. They did not push anything on me just as a courtesy which is really nice and they also washed my Jeep. I know we're I'll be going for services from now on, very satisfied. More

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Accommodating for my needs I was moved through quickly because I had to get to a funeral despite the fact that the computer did not show my appointment. The only deficiency was I was moved through quickly because I had to get to a funeral despite the fact that the computer did not show my appointment. The only deficiency was that they got my carpet quite dirty—-dirty shoes in the drivers side......black carpet. More

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