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85 Reviews
Write a Review85 Reviews of Michael Shieh
September 01, 2023
Micheal was great guy and I tried a few other dealerships and the experince was a nightmare. But I do like to add that general sale manager Shawn, refused to speak to me the night before the purchase when I and the experince was a nightmare. But I do like to add that general sale manager Shawn, refused to speak to me the night before the purchase when I asked a technical question about the sales tax rate as there was some confusion. Basically told me they have hit their sales numbers and " for my own sake I should buy the car" and that sales tax is what it is, and he's tired of going back and forth with me after two text messages, one being about sales tax %. If I had got a better price or was willing to waste more time at dealerships I would not have bought with them simply because he was super rude to me and I felt disrespected. Again Micheal shieh was great through our the whole thing, so I do recommend Micheal but not Shawn the main guy. More
Other Employees Tagged: Shawn Brown
August 12, 2023
This was the best experience l had at a dealership they are professional and great attitude also the waiting room is highly recommend they have a fully stocked snack area.and Wi-Fi and plug in for your pho are professional and great attitude also the waiting room is highly recommend they have a fully stocked snack area.and Wi-Fi and plug in for your phone and laptop and when your vehicle is ready they send you a video message really cool loved my time at Hyundai More
Other Employees Tagged: Frank Joubran, Carlos Menjivar, Marcos Rodriguez, Rooben Khachatoorian, Max Nieto, Dennis Migashkin , Wayne Elchlepp, Karim Soliman, Matt Stone
July 17, 2023
Michael was very kind and worked with us to help get me into the car I needed for my family. The process went very smoothly and I so excited for my new Hyundai! into the car I needed for my family. The process went very smoothly and I so excited for my new Hyundai! More
Other Employees Tagged: Crystal in finance
June 30, 2023
Bought my last Hyundai in 2010 and this time. was.just as pleasant (as pleasant as such a tedious process can be.) Kudos to all for personalized service and competency. was.just as pleasant (as pleasant as such a tedious process can be.) Kudos to all for personalized service and competency. More
June 26, 2023
Great customer service! Easy, fast check in the service department and they texted me as soon as my car was ready. Check out was easy and fast also. I used to take my Hyunda Easy, fast check in the service department and they texted me as soon as my car was ready. Check out was easy and fast also. I used to take my Hyundai to another dealership but their service department was horrible. They were so slow and I would dread going there. Tustin Hyundai you have my business from now on! More
May 25, 2023
We had a great experience! Our process was smooth & didn't take 3hrs+ as most dealerships. Michael, Crystal & team were great Our process was smooth & didn't take 3hrs+ as most dealerships. Michael, Crystal & team were great More
Other Employees Tagged: Crystal - Finance Manager
May 05, 2023
They did a great job. They got me home before I could drop off my other car and brought me back to the shop so I could buy another car great jo They got me home before I could drop off my other car and brought me back to the shop so I could buy another car great jo More