Michael Seay | Page 2

I was in the market for a new car and Five Star provided! I will always come here, they’re great! Everyone I worked with was professional and super helpful. I will definitely be recommending them to family I will always come here, they’re great! Everyone I worked with was professional and super helpful. I will definitely be recommending them to family and friends. More

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they did there paper work wrong wait tell last minute to find out then they say I owe 348 dollars more in taxes never go there again! find out then they say I owe 348 dollars more in taxes never go there again! More

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Five Star Ford Ripped Me Off AVOID THIS DEALERSHIP!!! Five Star Ford ripped me off and processed my loan for higher than they should have, impacting my interest rate. I was adaman AVOID THIS DEALERSHIP!!! Five Star Ford ripped me off and processed my loan for higher than they should have, impacting my interest rate. I was adamant about only needing $500 gap insurance but they still added other fees to my vehicle and made me sign for them without telling me there would be additional charges. It was closing time and I was rushed through the buying process, so I didn't realize what happened until later. I was told to sign several documents and unaware that I was consenting to $1400 in unwanted charges. Someone offered to take a point off my interest rate since they were dishonest, but later reneged and wouldn't return my calls. I asked them to contact me by email for documentation, but they continued to contact me by phone. I've tried to reach the General Manager Nick Hobbs several times, but never received the courtesy of a response after repeated attempts via phone and email. I received a letter stating to contact Nick Hobbs if I had any questions or concerns about my purchase. I thought the least he could do was give me the courtesy of a response when I reached out to him. I strongly encourage buying from somewhere where your business is valued and appreciated. Buying a car shouldn't be a humiliating experience. More

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2ND MUSTANG 2018 OIL CHANGE and THEN SOME I had a 2017 5.0 Mustang I bought from Five Star Ford and liked it, Came up here for my oil changes and they were great Cameron is cool and helpful in I had a 2017 5.0 Mustang I bought from Five Star Ford and liked it, Came up here for my oil changes and they were great Cameron is cool and helpful in the customer service group, The customer service and staff and everyone are very nice. Mike Seay who sold me the 2017 5.0 Mustang was awesome. Now I have a 2018 5.0 Mustang that Pervis sold to me and I love this one more than 2017. Once again the customer service was great and the staff stays consistent with excellent customer service. On a side note my Fiancé was in an accident with her vehicle a Volkswagen Wagon Tiguan. Someone hit her in the back of the SUV. The others person Insurance company gave he several places for collision repair to go to. Volkswagon Collision repair was south GA. One of the choices was to go to Five Star Ford, I told her yes take your car there to Five Star Ford they will take care of you great customer service. Now I’m waiting on my 2018 GT 5.0 oil change and just in hanging out everyone is very nice. It’s always good to see Pervis and Mike Seay and Cameron who is always helpful and kind in the customer service dept. I just had to give a quick shout out to Five Star Ford ***** Great Dealer Ship. More

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Mike Seay, Adam Stitler, and Lewis Carr Bought my New 2016 Ford Explorer from Mike Seay at Five Star Ford, Stone Mountain. What a wonderful experience. We contacted them online as well as fo Bought my New 2016 Ford Explorer from Mike Seay at Five Star Ford, Stone Mountain. What a wonderful experience. We contacted them online as well as four other local dealerships. It was never about the price, but; the way we were treated , the professionalism, enthusiasm, and indepth product demonstration and presentation sold us on the car, the dealership, and the salesman. Mike and his general manager, Adam Stitler, who got personally involved in the deal, made our visit fun and educational. The technology in the Exlorer Limited with new Ford SYNC technology could be intimidatin BUT when we left we were condfident and could operate everything about this wonderful new car. Mike's presentation was that detailed and understandable. Our finance experience was equally dealing with Lewis Carr. He was precise, professional, friendly and no stress. Thanks Five Star Ford, buying this car was easy, no stress, and memorable. We will always recommend you guys... Jim and Debbie Ziegler More

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