Michael Rodriguez | Page 16
Sales Pro
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
Dealership Experience
3 yrs, 4 mos
Industry Experience
2 yrs, 8 mos
170 Reviews
Write a Review170 Reviews of Michael Rodriguez
October 10, 2023
Mikey did such a great job finding both me and my husband the cars of our dreams! He handled our trade-ins and made us feel very comfortable with the entire process. His communication was great - letting us the cars of our dreams! He handled our trade-ins and made us feel very comfortable with the entire process. His communication was great - letting us know where the status of things were and when we had to pivot and find something more financially feasible for me (my car was upside down), we worked with me to find a car that balanced all my wants with my financial cap. I felt so at ease and am SO happy with our purchases! More
October 07, 2023
Great customer service, Richard Jacobsen really nice guy, Was very polite and offers us water and we will come back. Was very polite and offers us water and we will come back. More
Other Employees Tagged: Rich Jacobsen , Jose Narez
October 04, 2023
Michael was helpful, informative, and friendly. He was an excellent guide through the sales process. I would definitely recommend him to support selection and purchase of a new car in the future. He was an excellent guide through the sales process. I would definitely recommend him to support selection and purchase of a new car in the future. More
Other Employees Tagged: Ben McCarty
September 28, 2023
Pros: Mike Rodriguez in Sales was AWESOME, He honest and I always felt he was working in my best interests, with help from Jose the Sales Manager the purchase was as expected. Rental car use for my and I always felt he was working in my best interests, with help from Jose the Sales Manager the purchase was as expected. Rental car use for my service repair was new and process was easy. Be sure to add iPass if needed. Cons: Service on my purchase wasn’t the best, Dealer did oil change and claimed a multi point inspection prior to my purchase as advertised on CARFAX. After purchase and owning a 4 days. I noticed smell in cab. Checked cabin filter … completely dirty with a MICE NEST on top of filter original , checked engine air filter… filthy, original . Wheel well cover loose. What else? Time will tell Dealer did repairs as requested by sales and detailed. Roof of truck was dirty after detail and headlights had oily film and found streaks everywhere. Not satisfied with paint damage of clear coat missing on inner rims. Service denied claim stating “cosmetic” damage not covered? My opinion is the heat of the brake calipers caused failure of clear coat ? Denied? to be determined will try another Ford Dealer closer to home for service. I’m being bombarded with Spam Mail and Scam calls after purchase! More
Other Employees Tagged: Jerry Hood, Mike Waddle, Jose Gutierrez , Joe Baez
September 26, 2023
Very attentive and friendly staff! ! Michael Rodriguez was eager to help me find what I was looking for and made this an easy process. Highly recommend!!!! ! Michael Rodriguez was eager to help me find what I was looking for and made this an easy process. Highly recommend!!!! More
Other Employees Tagged: John Rodriguez
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