Michael O'Connor | Page 11

Satisfaction guaranteed from the Flemington BMW Team When it came our recent leasing of a new BMW, Michael O"Connor is a true professional. Michael asked all the right questions & was extremely informati When it came our recent leasing of a new BMW, Michael O"Connor is a true professional. Michael asked all the right questions & was extremely informative when assisting us in designing the right car to meet our current requirements. Follow-up communications prior to our initial time-lines allowed us to expedite our decision. Our final negotiations was completed within 24/hrs via email as I have a business that required extensive traveling. Upon taking delivery of the vehicle, Michael lead my wife & I through the entire orientation process & made this experience very informative & easy to comprehend. Our gratitude to the rest of the Flemington BMW Team who also assisted in the administrative details & preparing the car for final delivery. Before arrive home from the dealership, Michael had already reached out via email to offer any additional assistance that we might have with our new BMW. FYI - another reason why we are looking forward to working with Michael & the Flemington BMW Team on another future BMW purchase. More

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Excellent Customer Service From Michael O' Connor I have been servicing my car with BMW since 2010. I was always very pleased with the service department but hesitant about buying a car and dealing w I have been servicing my car with BMW since 2010. I was always very pleased with the service department but hesitant about buying a car and dealing with the sales department. However, now I can say that I have had a positive experience with both. Michael O'Connor provided excellent customer service. He was not pushy and aimed to please. From the minute we walked into the sales area to the minute we left, we felt like we were valued customers and that they truly appreciated that we chose to buy from them. More

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My DNew BMW 330xi Michael O Connor , asks what we want, offers options, and doing business with him is always a pleasure ....We have bought 3 cars at the Flemington dea Michael O Connor , asks what we want, offers options, and doing business with him is always a pleasure ....We have bought 3 cars at the Flemington dealership and are always pleased.... More

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Ease & Excellence! We have dealt w/ Flemington BMW for 15 years. Michael O'Connor is our guy. He is excellent. Our experience always goes smoothly and all questions get We have dealt w/ Flemington BMW for 15 years. Michael O'Connor is our guy. He is excellent. Our experience always goes smoothly and all questions get answers. We will always recommend Flemington BMW and Michael O'Connor to all our friends and colleagues. Robert & Christine Schultz More

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Sales and Service I recently purchased my second vehicle from this dealer and found it to be a good experience. Michael was a pleasure to work with and is a knowledgeab I recently purchased my second vehicle from this dealer and found it to be a good experience. Michael was a pleasure to work with and is a knowledgeable and respectful professional . With respect to the service department, I have always been treated thoughtfully and enjoy the positive attitude that seems to be there consistently More

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Loyalty Have leased our bought 5 BMW's from Flemington and Michael O'Connor. I am loyal to them as they are loyal to me.b Have leased our bought 5 BMW's from Flemington and Michael O'Connor. I am loyal to them as they are loyal to me.b More

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New BMW 2 Series Michael has been our sales guy since 2014. We're now on our third car from BMW and can't say enough about how well we're treated at this dealership. M Michael has been our sales guy since 2014. We're now on our third car from BMW and can't say enough about how well we're treated at this dealership. Michael is extremely knowledgeable about the cars and reminds us of the benefits that we receive (for example, the drop off and pick up for car service appointments). He is communicative, keeps you up to speed as to the status of the car, and is on top of all of the details. The process is easy, low pressure, and seamless. Michael worked with me to source the right car in the timeline I had because I was coming off a lease on my first car. Always enjoyable to sit and chat with him. Also a shout out to Jan Michael who made the finance piece of the deal easy - love the improvements that BMW has made over the last few years to the purchase process. More

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Michael made the entire car buying experience easy! I went looking for my first new car in 14 years, and Michael made the entire experience very pleasant. He helped me determine exactly what features w I went looking for my first new car in 14 years, and Michael made the entire experience very pleasant. He helped me determine exactly what features would make my new car the right one for me, without making me feel pressured, and I couldn't be happier with the result! Thank you, Michael! More

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Switched to Flemington BMW because of Michael O'Connor Michael immediately acknowledged me, targeted the right card for me, got me the best price and followed up with a personal review of all the features Michael immediately acknowledged me, targeted the right card for me, got me the best price and followed up with a personal review of all the features and benefits of my new BMW. After having been disappointed with another BMW dealership for 8 years, I have found my experience with Michael to be completely the opposite. Michael could not have been more professional, courteous and informative. I feel confident that all my future interactions will be just as positive. Michael works with you until you recognize his goal is for you to have an outstanding experience in the showroom, on the road and at the service center. Thank you Michael for all the time and effort you provided to making my Flemington BMW experience an outstanding one! More

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Our 2nd Flemington BMW purchase Michael O'Connor once again handled our new car transaction in a professional manner. He took the time to explain all aspects of the vehicle. Very m Michael O'Connor once again handled our new car transaction in a professional manner. He took the time to explain all aspects of the vehicle. Very much appreciated. More

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