Michael O'Connor | Page 20

I worked with Mike O'Connor and was very pleased with his professional attitude, I got the car I wanted at a fair price. The customer support I received was fantastic. Mike spent over 11/2 hours going ove professional attitude, I got the car I wanted at a fair price. The customer support I received was fantastic. Mike spent over 11/2 hours going over all the features of the car. Very happy with Mike and Flemington BMW. I would highly recommend both to anyone wanting a BMW. More

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Fantastic dealership. This is my third BMW purchased from Flemington BMW. Mike O'Conner was a pleasure to work with and knows his product. Service department is best in business. I keep looking at oth from Flemington BMW. Mike O'Conner was a pleasure to work with and knows his product. Service department is best in business. I keep looking at other cars and dealerships, but, always end up at Flemington BMW. More

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I have been buying cars at Flemington BMW for 30 Years. I have had many great experiences during that time. I presently am driving a new X5 and I think it is one of the best cars I have ever owned. I spe I have had many great experiences during that time. I presently am driving a new X5 and I think it is one of the best cars I have ever owned. I spent a lot of time at the dealership. Michael O'Connor was terrific in helping me with this decision. We had a special need this time around due to comfort issues in picking a car that would not a aggravate an arthritis problem. We have almost 5000 miles on this car. We took two long trips without difficulty. Working with Michael O'Connor and Bill Hinton for the previous car was a pleasure. I don't think that I ever had two more knowledgeable and enthusiastic sales people. They knew their products inside out and were able to make suggestions that were very helpful. All cars purchased from the Flemington Group of dealerships have not been perfect, not dealership related but more manufacturing defects. The dealerships stood behind the cars and made every effort to fix the problems in an efficient manner. Over the years I have gotten to know the owners, sales force, and service professionals. I feel that everyone at Flemington BMW goes a long way to make the relationship a positive one. I would strongly recommend Flemington BMW be considered in the purchase of a new or used car. Stuart Hirsch M.D. Yardley, PA More

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Michael is very knowledgeable about cars and the entire purchasing process. He walked me through each step,explained my options and accepted my decisions without argument. Although I may have paid fu purchasing process. He walked me through each step,explained my options and accepted my decisions without argument. Although I may have paid full price I appreciated that I was not being oversold options I did not want. This dealership including Michael have been our only car dealers for all three of our cars. I recommend this dealership to friends and colleagues at work and will continue to do so. More

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This is my second vehicle from Flemington BMW and both times my leasing/purchasing experience has been very pleasant. Michael O'Connor took extra time to review all aspects of the new 2011 X3 with me. Ov times my leasing/purchasing experience has been very pleasant. Michael O'Connor took extra time to review all aspects of the new 2011 X3 with me. Overall staff comments; friendly, knowledgable and very patient. More

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I have been dealing with this dealership for about 15 years. (1) They know their product (2) they are approachable and responsive to questions/concerns (3) they are professional and take the time to mak years. (1) They know their product (2) they are approachable and responsive to questions/concerns (3) they are professional and take the time to make you comfortable (4) Their service waiting area is comfortable (5) Their "free" car wash is a plus. More

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As I told Michael, I appreciate someone whose presentation is genuinely smooth (as opposed to being a "smooth talker. I still recall when I called Michael about a month after my first visit presentation is genuinely smooth (as opposed to being a "smooth talker. I still recall when I called Michael about a month after my first visit with him and I joked that he wasn't very aggressive - - that he let all that time go by without following up. This is in direct contrast to my experience with another BMW dealer who contacted me twice weekly for about a month to follow up on an internet;"Build your BMW" site. Michael made it clear that his style did not including making unnecessary followup calls when the client had already made it clear that time was required to think things over and in any event raise some cash as well. So Michael O'Connor proved his own style to be the best; he got the sale and the other guys didn't. I was comfortable from start to finish and no matter how many times I called with questions I never got the feeling that "When is this guy going to buy the car already?"; was going through Michael's mind. Rather I got a friendly, "Hey, how are you today?";"What can I do for you?" This is class that money can't buy and I will refer any friend or family member to Flemington BMW and to Michael O'Connor in particular, without hesitation. While your dealership wished me congratulations on my first BMW purchase, congratulations are also in order for the dealership with regard to its professionalism and confidence-building atmosphere. More

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I was in a market of purchasing a BMW in the states and I had it nailed down to two dealerships who offered the same car. Despite the fact that the sale was lost to the other dealership because of the price had it nailed down to two dealerships who offered the same car. Despite the fact that the sale was lost to the other dealership because of the price differential The salesman for Flemington went out of his way to provide great customer service. As a result that night I decided to pay more and go with Flemington and I don't regret it one bit. - throughout the entire sales process Michael Oconnor was always available to answer questions and provided great customer service. More

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