Michael Nelson | Page 71

This is the place you should go for Subaru Sales and service. You will be treated in a respectful and friendly manner and receive great customer service. service. You will be treated in a respectful and friendly manner and receive great customer service. More

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The only car I've ever purchased was a used Jeep Grand Cherokee 10 years ago. Needless to say, car shopping isn't something I or most people often experience. The guys at Subaru were awesome and ver Grand Cherokee 10 years ago. Needless to say, car shopping isn't something I or most people often experience. The guys at Subaru were awesome and very inviting and easy going. I never felt any pressure, never felt any bad vibes, just honest and knowledgeable responses. I think their customer service was the best part of the whole experience, they all insist on always calling if we ever had any questions. The other thing that I'd say was very nice was their patience. We were really annoying buyers and they never seemed anxious or disinterested in us, we really liked that. Overall a painless and easy, and dare I say fun process. More

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Easy. No hassle. Reasonable. No sales pitches or trying to sell me a car that I didn't want, unlike some other dealership I've been to. to sell me a car that I didn't want, unlike some other dealership I've been to. More

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My wife and I went to a lot of dealerships in the New England area (Subaru, Chevy, Toyota, Ford). Cityside Subaru stood out from the rest. Mark took the time to understand what we wanted in a car and a England area (Subaru, Chevy, Toyota, Ford). Cityside Subaru stood out from the rest. Mark took the time to understand what we wanted in a car and also spent a lot of time explaining our different options. It was clear that he wanted us to get the right car. Mike was open and honest with the loan and contract. Great service all around! Thanks, guys! More

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We have purchased several cars from Cityside and have been very satisfied. Michael Nelson was our previous salesman but he was promoted to finance manager. He recommended Peter Rosenberg, and I can hon been very satisfied. Michael Nelson was our previous salesman but he was promoted to finance manager. He recommended Peter Rosenberg, and I can honestly say that I enjoyed dealing with him as much as any salesperson I've ever encountered. He was knowledgeable and attentive, and understood it was my wife's car not mine. I very much enjoyed his dry sense of humor. I suspect we would be friends. He called to follow up several times. More

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I had my first experience with Cityside Subaru in October 2012 when I purchased my beautiful 2013 Subaru Legacy. I was very pleased with the sale and working with John Melvin and with the financing transact 2012 when I purchased my beautiful 2013 Subaru Legacy. I was very pleased with the sale and working with John Melvin and with the financing transaction with Michael Nelson. I drove away very proud in my new Subaru. Four months later, I was less than 1/4 mile from my home driving m daughter to a church event when we were struck by a vehicle containing persons heavily under the influence of alcohol. My daughter was trapped in the car and required the jaws of lif to extricate her from the vehicle. She sustained a fractured pelvis. I was more fortunate, with only fractured ribs. Both side curtain airbags deployed during the impact. My poor car was totalled, but SAVED OUR LIVES. I am a firm believer that we would have been killed, or much more seriously injured had we been in a smaller or less equipt car. One never really expects something like this to happen to them, especially when they are generally a safe driver, but it certainly can! It can happen a matter of feet from your home. After the dust settled, the shock began to wear off, I decided that I would head right back to Cityside Subaru and replace my Legacy.....with another one. My second transaction was just as smooth as the first, just as much as a pleasure to work with these fine gentlemen. I will always own a Subaru. My loyalties will always remain. More

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We were in the market for a new Subaru Outback and headed over to City Side to see what they had to offer. Right from the beginning we worked with Mark Lidano who was able to quickly find the exact car we wa over to City Side to see what they had to offer. Right from the beginning we worked with Mark Lidano who was able to quickly find the exact car we wanted, took us for a test drive, and answered all of our questions. Made it really easy to decide that this car was for us and this dealership would be the place to buy it. The finance team (Don and Mike) were excellent, they beat a financing rate that AAA had previously pre-approved us for. They clearly explained everything and didn't provide a 'hard sell' at any time. If your looking for a dealership that will work with you City Side is the place to go! More

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Great sales and financing team, John was incredibly helpful and friendly in sales process, no pressure, fair price and great financing and paperwork process with Michael to finish transaction. Highly r helpful and friendly in sales process, no pressure, fair price and great financing and paperwork process with Michael to finish transaction. Highly recommend and purchase again for Cityside More

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Peter is exceptional. Certainly "not your average car salesman" as others have said. In fact, he is far above his peers. He approaches his work with integrity, patience, knowledge, and good humor. car salesman" as others have said. In fact, he is far above his peers. He approaches his work with integrity, patience, knowledge, and good humor. He really believes in his product (in our case the impreza) but more important (and we believe this is what sets him apart) - he truly cares about his customers. Through every phase of the car-buying process, Peter treated us with respect and care. We felt he appreciated us as people, even when we might have made him crazy through our long and obsessional car-buying process! He's also great company and we really enjoyed the time we spent with him. Overall, a great person who believes in his work and seems to really enjoy it. many thanks!! More

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I had the pleasure of working with Mark Lidano who was a terrific salesperson. He was straightforward and patient which were qualities that enabled me to trust him almost instantaneously. He was very prof terrific salesperson. He was straightforward and patient which were qualities that enabled me to trust him almost instantaneously. He was very professional and reserved judgment with regard to identifying which of the two car models would be the best one for me so as to allow me to come to the conclusion myself. He allowed me to test drive both models and took me on a route that allowed me to see how the cars drove in both city and highway traffic which I appreciated. The buying process went so smoothly from start to finish that it really took the terror out of the car buying process for me. This was the first time that I purchased a car from a dealership and if this is how smoothly the process can go then CitySide Subaru sets a very high bar for other dealerships. Michael Nelson was extremely organized and made the process of securing a great interest rate for my car loan and the signing of the paperwork a breeze. Robert Krasow was attentive as well and responded to my initial email in a timely manner. He helped to remove my City of Boston parking sticker from my trade in vehicle and did a great job of maintaining the integrity of sticker. All in all, I had an outstanding experience at Cityside Subaru and believe that I purchased a vehicle that is a perfect fit for me. Thank you all for helping to make that happen for me:). More

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