Michael Myers

Low ball on trade and reason is because of mileage. Well, kbb fair price based on that very mileage. Really? Reasonable price on truck. Truck windows looked like were wiped down with dirty water. Neede Well, kbb fair price based on that very mileage. Really? Reasonable price on truck. Truck windows looked like were wiped down with dirty water. Needed to clean windshield when I got truck home. More

by joecava21 Verified Customer Verified Customer

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Tony and I hit it off and established an excellent dealer / customer relationship which is essential for any business transaction . Best experience by far and highest marks for professionalism ! / customer relationship which is essential for any business transaction . Best experience by far and highest marks for professionalism ! More

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Michael is a rockstar, costumer service was awesome and help us find a vehicle with no money down at the right price. help us find a vehicle with no money down at the right price. More

by Nene Verified Customer Verified Customer

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Everyone that I have met or dealt with at Lake Ford has been friendly, helpful and courteous. I've purchased two trucks at this dealership. Both times I felt that I was treated with respect and felt that been friendly, helpful and courteous. I've purchased two trucks at this dealership. Both times I felt that I was treated with respect and felt that I received the best deal possible. Recently I went in with a service issue and my problem was handled expeditiously without question above and beyond my expectations. I will certainly recommend this dealership to anyone who if looking for a vehicle or in need of service. The customer service is exceptional. More

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Dealership & employees, great! 2 things to note tho...The Def fluid was not filled, I even asked, was told "yes" but...nope! So, I topped it off myself. Never rec'd my "LAKE" hat 2 things to note tho...The Def fluid was not filled, I even asked, was told "yes" but...nope! So, I topped it off myself. Never rec'd my "LAKE" hat that was promised. It's the little things...Haha!! Thank you for the delivery of our truck to our home, most appreciated. All in all, we would do business with you again. More

by Cpape2 Verified Customer Verified Customer

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Enjoyed my experience at Lake Ford. Did a great job taking me through the car and effortless process to setting up the lease. Did a great job taking me through the car and effortless process to setting up the lease. More

by jkerschen Verified Customer Verified Customer

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Great experience. In and out in an hour. No nonsense. Straight forward deal. Great car. In and out in an hour. No nonsense. Straight forward deal. Great car. More

by jakeedmark Verified Customer Verified Customer

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Mike and the rest of the team were very accommodating. They helped me with another issue that had nothing to do with me. They got me some information to help my brother in law. They helped me with another issue that had nothing to do with me. They got me some information to help my brother in law. More

by dwalley Verified Customer Verified Customer

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Very cooperative and helpful. Allowed us to compare two vehicles with similar mileage, cost, and options to help us make a decision. We arrived around 9:30 AM. They had our cre Allowed us to compare two vehicles with similar mileage, cost, and options to help us make a decision. We arrived around 9:30 AM. They had our credit application done and completed the sale in a few hours and we drove away with the vehicle at around 1:00 PM. More

by Robert.L.Macgregor.civ Verified Customer Verified Customer

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Very helpful, direct and transparent, Mike was able to assist and resolve quickly, with every aspect and issue I had. Organized, systematic, calm, straightforward. Best Ford interaction I have had . I assist and resolve quickly, with every aspect and issue I had. Organized, systematic, calm, straightforward. Best Ford interaction I have had . I have bought 4 other used Expeditions over the past 30 years. More

by westmacott91 Verified Customer Verified Customer

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