Michael Monteleone | Page 13

Mark is a true pro and keeps his word to the letter. It was a pleasure working with him and hope,to,again in the future. Mike Pace was a pleasure working with him and hope,to,again in the future. Mike Pace More

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Friendly greetings, clean facilities, speedy Sales process. Staff was very courteous and mindful of my time limitations--I would recommend BMW of Freehold to any of my family and friends. process. Staff was very courteous and mindful of my time limitations--I would recommend BMW of Freehold to any of my family and friends. More

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I have been taking my car into servicing with BMW of Freehold for almost 2 years. This was my first for buying a new car through their sales department. We were introduced to John Cheung as our sales re Freehold for almost 2 years. This was my first for buying a new car through their sales department. We were introduced to John Cheung as our sales representative. He was a breath of fresh air after a few unsavory experiences at a few other BMW dealerships. Car dealerships and car salesmen get a bad reputation. However, working with John dispelled a lot of those stereotypes. He was friendly, responsive and most importantly, listened to what I wanted in a car and where I stood with my budget. I strongly recommend John as both a car salesman and a friend, someone who I will be buying from (if he still works at BMW Freehold) for a long time. People like John make BMW, the ultimate driving machine. More

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Dori is my hero general sales manager. Hie interpersonal skills is top notch. He is the reason why I stick with BMW as my favorite choice over Mercedes Benz, among the two brands on my driveway.👏Dori is a skills is top notch. He is the reason why I stick with BMW as my favorite choice over Mercedes Benz, among the two brands on my driveway.👏Dori is a superb manager. He made the Freehold BMW dealership among the best in New Jersey. Many thanks Dori for your leadership.🙏 More

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Dominique was great , worked hard to keep me in a payment that was doable! Finance department was quick and very straight forward. Monica helped out in between and showed me how to operate and work things that was doable! Finance department was quick and very straight forward. Monica helped out in between and showed me how to operate and work things 😉 . Thanks you all for making this a great and smooth experience. More

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Frank, Mike and everyone at BMW of Freehold were great every step of the way from ordering my car all the way till I picked it up. 10/10 would recommend every step of the way from ordering my car all the way till I picked it up. 10/10 would recommend More

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Working with mark has been an absolute pleasure, he has made sure that he had covered any question that we had with a clear and concise response. I would recommend him to anyone that’s looking for a new ca made sure that he had covered any question that we had with a clear and concise response. I would recommend him to anyone that’s looking for a new car. More

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As a loyal customer for 18 years I had a deal torpedoed by the finance manager because they neglected to tell me of the required documentation needed before picking up my new car. Would not even bend to h by the finance manager because they neglected to tell me of the required documentation needed before picking up my new car. Would not even bend to hold the car until the official transcript went to them. No effort to try to accommodate me by allowing me to pay for yhe vehicle, and they could have held the car until they were emailed the transcript. It may have been a day late, but I am sure they knew Dec.'s incentives,, which were the same as Nov, and make the attempt to work with me.. BMW financial said I could have filed a complaint, but what good would that do. They sold the car my son ordered immediately. Ruslan was the worst finance manager. Never had someone come out and keep telling you, you can't do this or can't do that.. i didn't think it was his place to.make that determination. That should have fell onto Mr. Dado. In my opinion if Ruslan is your finance guy, ask for someone else!! Extremely disappointed to say the least. More

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Customer service is like no other experience I have had. Genuinely caring and good quality customer service appears to be the main focus from management to sales to financing. Their approach makes car shopp Genuinely caring and good quality customer service appears to be the main focus from management to sales to financing. Their approach makes car shopping and car service issues easy for the customer. I appreciated all their suggestions when it came to both the right model of BMW to buy and the way to approach the financing decisions. No pushing to “overbuy”. If you have to buy a BMW, there is no other dealership in the state you should be looking to. More

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Mike was an absolute pleasure to work with. He worked with us to find our next bmw and made the experience (from ordering to delivery) awesome! with us to find our next bmw and made the experience (from ordering to delivery) awesome! More

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