Michael Mack
Michael Mack at Brandon Honda
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Michael Mack

Service Advisor

Brandon Honda

9209 East Adamo Drive
Tampa, FL 33619

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4.7
304 Reviews
4.7

304 Reviews

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304 Reviews of Michael Mack

June 15, 2024

Dealership Rating
Employee Rating

I dont recommend this place for auto service especially if you dont have auto warranty. They will rip you off. my experienced here. First I paid tire rotation but they did not rotate the tires. I know they More

by Gopix_22
Service Price Transparency
Service Time
Recommend Dealer
No
Jun 17, 2024

Brandon Honda responded

Gopix_22 Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your visits. Providing a positive and consistent experience is our top priority, and it's clear we fell short in your case. Your feedback is invaluable as it helps us improve our services. We would like to see what we can do to help. Please contact me so we can discuss how to possible resolution to these issues. Thank you, Jennifer Chasse Service Manager 813-769-4514 jchasse@brandonhonda.com

May 11, 2024

Dealership Rating
Employee Rating

Michael Mack did a great job working with the technicians in the service department to try to resolve the issue with the transmission on my wife's 2008 Accord and helping me decide to trade it in for a new c More

by Valrico Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Augustine Cardona, Christopher Irvin, Sharief Hammad , Stephanie Mejia

February 11, 2024

Dealership Rating
Employee Rating

Best experience buying a car yet. Chris Irwin was our sales expert and he was professional and spot on from start to finish. More

by Pjhodge1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Irvin

January 19, 2024

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Employee Rating

Mr. Mack got my vehicle in and the work was covered by the warranty. Problem was solved! More

by soldier1566
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

July 06, 2023

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I went to Brandon Honda and met Superman, Christopher Irvin. Mr. Irvin made the process of purchasing my car the smoothest, easiest and fastest I've ever experience in buying a car. This is my 3rd vehic More

by Sidwest
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

March 25, 2023

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Michael was very professional. he made sure all the services needed were listed. as the service would take a long time, he offered a ride back home, and a ride to come back to th More

by As fit as can be
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

January 04, 2023

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Employee Rating

Busy place. Service is amazing. People very friendly and willing to help. I recommend you try them out if looking for a car. Chris Irvin is the best More

by APFla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Irvin

December 21, 2022

Dealership Rating
Employee Rating

Mack did a great job, explaining what was needed on the service as well as what I was covered for and one of the recalls for the hood latch. During the service they noted that the battery was going bad, co More

by wknarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 03, 2022

Dealership Rating
Employee Rating

Went in for routine maintenance and had communication throughout the whole service. I would definitely recommend Michael Mack for Service Advisor. More

by Zaadia78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 15, 2022

Dealership Rating
Employee Rating

Michael is an excellent advisor. I have never had any complaints when I bring my vehicle in. More

by M. Sanford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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