Michael Macdonald
Michael Macdonald at Les Stanford Chevrolet Cadillac
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Michael Macdonald

Assistant Service Director

Les Stanford Chevrolet Cadillac

21730 Michigan Ave
Dearborn, MI 48124

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Michael Macdonald

May 22, 2024

Dealership Rating
Employee Rating

Dealership is professional and open about what to expect with any work I’ve had done with my car. Prices are reasonable especially with my points. More

by Darlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 24, 2024

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2024

Dealership Rating
Employee Rating

They were right on time with my appointment and every thing went smooth and I will be back More

by diannekwilliams61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 07, 2024

Dealership Rating
Employee Rating

I was able to get in and out within 1 1/2 hours for scheduled maintenance and the sales person saved me $20 with a coupon he had available. Great customer service!!! More

by drergreena6.mg
Service Communication
Recommend Dealer
Yes
May 07, 2024

Les Stanford Chevrolet Cadillac responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2024

Dealership Rating
Employee Rating

I have found their work to be high quality. But could be more timely. Although it's better to be good than fast. Staff is friendly and efficient. More

by dedraannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Phil

Apr 28, 2024

Les Stanford Chevrolet Cadillac responded

Hello Dedraannie, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2024

Dealership Rating
Employee Rating

Even though I did not have an appointment the service department was able to squeeze me in late in the afternoon for an oil change. They’ll certainly get my business again! Thanks to the service writer a More

by Mr Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 01, 2024

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

February 26, 2024

Dealership Rating
Employee Rating

I went in for a oil change/tire rotation and was greeted by Mike, service write up person. He was friendly and courteous. I was in and out in less than 40 minutes which was great. More

by michael.litak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Les Stanford Chevrolet Cadillac responded

Hi, we're happy you found our staff to be so supportive during your experience here at Les Stanford Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

February 26, 2024

Dealership Rating
Employee Rating

They were very friendly and professional Appointment process was easy and drop off was easy My car was ready exactly as they said it would be More

by Tinmanis40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Orr

Feb 28, 2024

Les Stanford Chevrolet Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2020

Dealership Rating
Employee Rating

Ms. Michelle was my Sales Expert Contact for Les Stanford. She is very professional, knowledgeable, best experience ever. After 6+ years as a Customer, I had to say goodbye since Service Director, More

by My 2017 XT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

July 24, 2019

Dealership Rating
Employee Rating

Walk In Oil Change and Tire Rotation As usual, after 4 decades' of trusting this dealership, I was greeted nicely, taken in and helped by Mike in Service. I was given a very nice coupon t More

by IMPALA LTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 01, 2019

Dealership Rating

Dealership charging me $885 for 5 miles towing I have an gm onstar account with free towing for up to 25 miles. The dealership insisted on sending a free tow truck out which would be completely fre More

by haiderog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jeff Orr

May 08, 2019

Les Stanford Chevrolet Cadillac responded

Dear "Haiderog," You are correct. You're review was deleted -- BUT because it was a duplicate. You loaded it twice and Dealer Rater doesn't allow that so THEY deleted the duplicate. We cannot delete reviews from this site. Ironically, when Dealer Rate deleted your duplicate post, it deleted my response too! What I said originally was words to the affect that I would like to research your claim further. I need to gather more information in order to do that. If you wouldn't mind sending me further information I will get back to you with further details and try to work out a resolution. My email is michelle_hughes@lesstanford.com and my phone is 313.724.1538. I am here Monday, Wednesday and Friday, but feel free to contact me by email at any time. I hope to be able to work with you to resolve this. Thank you, Michelle J Hughes for the management team of Les Stanford Chevrolet Cadillac

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