Michael Lugo
Michael Lugo at Sarant Cadillac
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Michael Lugo | Page 13

Business Manager

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

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4.9
134 Reviews

Dealership Experience

4 yrs, 10 mos

4.9

134 Reviews

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134 Reviews of Michael Lugo

July 31, 2021

Dealership Rating
Employee Rating

Mr. Dominick Vivo was totally instrumental during my recent visit and purchase of my new XT6. His expert knowledge, professionalism and most of all his patience were the primary reasons my wife and More

by Supernovadals
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Aug 02, 2021

Sarant Cadillac responded

Wow, thank you for taking the time to leave such amazing feedback! We're so glad to hear Dominic could help you and your wife find the perfect new Cadillac. If you have any questions about your new XT6 please don't hesitate to reach out! Thank you for choosing Sarant Cadillac, and drive safe.

July 28, 2021

Dealership Rating
Employee Rating

Wonderful to deal with Sarant. Tommy was terrific. Mike in financing was great. Loved that we were introduced to the service department. Sarant truly feels like a warm,family establishment. Not many busine More

by MY3SONS110
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino

Jul 29, 2021

Sarant Cadillac responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Sarant Cadillac! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. It’s customers like you that we enjoy seeing time and time again! Thank you for shopping with us, and we look forward to seeing you again next time!

July 28, 2021

Dealership Rating
Employee Rating

Always on point - never a disappointment . I would totally recommend this dealership and sales person to my friends and family. Dominic is very accommodating and professional. More

by DANDEE0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Vivo

Jul 28, 2021

Sarant Cadillac responded

Thank you for car shopping with us! We're so glad to hear that you have received 5-star customer care during your time with us at Sarant Cadillac, and we want you to know that we are here to assist however we can if you need anything else. We appreciate your review and wish you a fantastic day!

July 22, 2021

Dealership Rating
Employee Rating

Everyone that I worked with was pleasant and wonderful to work. Tom, Antonio and Mike were pleasant and informative throughout the process, Will definitely recommend and return. More

by COOKIE2102
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Thomas Sabbatino , Antonio & Darlene were wonderful as well.

Jul 26, 2021

Sarant Cadillac responded

Thank you for leaving us this great review! Tom, Antonio, and Mike will appreciate the shout-out! Please let us know how we can continue to help with your car and service needs!

July 22, 2021

Dealership Rating
Employee Rating

Great service. Friendly helpful staff. The service center is very easy to use. I didn’t really even need to get out of my car to have my mats installed. Thanks Sarant Cadillac More

by QNSSCOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2021

Sarant Cadillac responded

Thank you for taking the time to share a bit about your visit!

July 12, 2021

Dealership Rating
Employee Rating

Great Service with a smile .They were very helpful along every step of the way. I highly recommend this dealership and would purchase from them again. Thanks More

by QNSSCOTT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale, Darlene Bonilla

Jul 13, 2021

Sarant Cadillac responded

Thanks for letting us know about your experience! Customer service will always be one of the Sarant Cadillac team's highest priorities and it's great to hear how much you enjoyed your visit. Thank you for your business and recommendation, and we hope to take care of any of your future car needs!

July 09, 2021

Dealership Rating
Employee Rating

Excellent service, every detail explained. I was impressed with Mr. Reale’s knowledge of the car, sense of humor and all around friendliness. Mr. Lugo thoroughly went through all financing options More

by kimpower
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale

Jul 13, 2021

Sarant Cadillac responded

We really appreciate your recommendation and kind words about Bill and Michael. We do everything in our power to create one of the best auto experiences around. If there's anything else our team can help with, just let us know. Take care!

July 03, 2021

Dealership Rating
Employee Rating

Very patient, professional, knowledgeable salespeople. Worked hard to meet our expectations and get us exactly what we wanted. More

by KEN93
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Robert Rifkin

Jul 08, 2021

Sarant Cadillac responded

Thank you for the wonderful review! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We appreciate the kind words about our staff and hope to see you again soon!

July 02, 2021

Dealership Rating
Employee Rating

everyone is friendly, down to earth and more importantly no BS More

by rikko76
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elias Torres

Jul 08, 2021

Sarant Cadillac responded

Thanks for rating and reviewing us! We pride ourselves on our friendly and honest staff members like Elias and Michael! We're glad you enjoyed a hassle free experience and we look forward to your next visit!

July 02, 2021

Dealership Rating
Employee Rating

Eli is very professional and helpful. He offered great price. We are very happy with our shopping. Highly recommended! If you need a car, come and ask for Eli! More

by Nancy C
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno, Elias Torres

Jul 06, 2021

Sarant Cadillac responded

Thank you for the wonderful feedback and recommendations!

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