Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 56

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
567 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

23 yrs, 10 mos

Languages Spoken

English English

4.6

567 Reviews

Write a Review

567 Reviews of Michael Grasso

November 29, 2021

Dealership Rating
Employee Rating

Mike was extremely helpful in getting my car serviced as quickly as possible. He definitely exhibited GREAT customer service skills and explained to me the cost before the services were done on the car, whi More

by Joey D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Acura Of Pembroke Pines responded

Mike and the team are so glad you enjoyed your visit! Thank you for the kind words and five-star rating!

November 28, 2021

Dealership Rating
Employee Rating

They took care of my car very fast. Did not have to wait long at all which was great. More

by RGRY1688
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Acura Of Pembroke Pines responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Acura of Pembroke Pines and we hope to see you again next time!

November 27, 2021

Dealership Rating
Employee Rating

Tech, Mike Grasso, was very helpful in working our vehicle into the schedule. Stayed on the repair until 5:30 pm. Appreciate the communication and follow up throughout the day. More

by JARNETT20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback! We're glad to hear Mike delivered excellent service and we hope we can be of service to you again in the future. Take care! - The Acura of Pembroke Pines Team

November 21, 2021

Dealership Rating
Employee Rating

I had an issue after service snd they took care of me immediately. Jordan met with me and my husband and was very understanding More

by cookidycoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2021

Acura Of Pembroke Pines responded

We're so glad Jordan and the Acura of Pembroke Pines team gave you such excellent care! Thank you for coming to see us!

November 21, 2021

Dealership Rating
Employee Rating

When I went in at 9:30 everybody was very pleasant and cheerful and they acknowledge me immediately and that's what I appreciate instead of me just standing around and standing there and nobody is paying More

by morr1S1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 23, 2021

Acura Of Pembroke Pines responded

Your review has made our day! Thank you for taking the time to leave Acura of Pembroke Pines such a great five-star rating!

November 20, 2021

Dealership Rating
Employee Rating

Quick with zero hassle. Cost was great. Even got a complimentary wash. Great customer service More

by E_RHUNTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto

Nov 23, 2021

Acura Of Pembroke Pines responded

Thanks for taking the time to review your experience with the Acura of Pembroke Pines team! We hope to see you again next time!

November 19, 2021

Dealership Rating
Employee Rating

My first time in the dealership the service was fast and the place is well kept. More

by RAFUCHO7833
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Acura Of Pembroke Pines responded

Thank you for taking the time to leave your great five-star review for Acura of Pembroke Pines! We look forward to seeing you next time!

November 19, 2021

Dealership Rating
Employee Rating

Service Agent Michael greeted me in a professional and Service Agent Michael greeted me in a professional and courteous manner. The young man that assigned me a loaner was just as professional and courteo More

by RDENEENJENKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 22, 2021

Acura Of Pembroke Pines responded

We're happy to hear it! Thank you for leaving Acura of Pembroke Pines your honest review!

November 18, 2021

Dealership Rating
Employee Rating

Great! The service was great, I didn’t have to wait long at all which was awesome! More

by JSABATH18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2021

Acura Of Pembroke Pines responded

Thank you for visiting us here at Acura of Pembroke Pines! We appreciate your positive feedback and hope to see you again next time!

November 17, 2021

Dealership Rating
Employee Rating

Ok waited about 35mins before I was seen although I had an appointment and was early More

by PAEWILLI1946
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 18, 2021

Acura Of Pembroke Pines responded

Thank you for visiting our team at Acura of Pembroke Pines! We hope to provide you with a more efficient appointment next time.

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