Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 55

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
574 Reviews

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.6

574 Reviews

Write a Review

574 Reviews of Michael Grasso

January 03, 2022

Dealership Rating
Employee Rating

Good service,nice people, good prices and the service at the time The call me when they finish to work with my car More

by HERNANLUCILA45
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Angela O'Connor, Jean Louis, Eric Ng , Kevin Gomez, Andres Perez

Jan 04, 2022

Acura Of Pembroke Pines responded

We are glad the Acura of Pembroke Pines team helped you enjoy your visit! Thank you for rating us five stars!

January 01, 2022

Dealership Rating
Employee Rating

Great services with proactive recommendations and cost optimizer for the client. The service managed Michael Brassio was exceptional More

by AMENDOZA6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 04, 2022

Acura Of Pembroke Pines responded

Thank you for sharing your experience working with Michael at Acura of Pembroke Pines! We look forward to seeing you next time!

December 26, 2021

Dealership Rating
Employee Rating

I scheduled an appointment to replace a stop light bulb, check the rear door handle, which is making a noise, and do an update to the computer. The appointment was at 8:07am. I waited for this service almo More

by GONGA05
Recommend Dealer
No
Jan 10, 2022

Acura Of Pembroke Pines responded

Thank you for reaching out. Please contact our Service Department at (877) 468-9930 if you would like to discuss this matter further.

December 24, 2021

Dealership Rating
Employee Rating

Eric Ng and Jean Louis are very friendly and helpful, provide very professional service , fixing all the problems quick, I am very happy with their team. More

by cheryl wong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Dec 28, 2021

Acura Of Pembroke Pines responded

Thank you for taking a moment to share your experience with us, Cheryl! Eric and Jean were both more than happy to assist you. We appreciate you choosing Acura of Pembroke Pines!

Dec 24, 2021

cheryl wong responded

Thanks

December 21, 2021

Dealership Rating
Employee Rating

Service was excellent and the waiting as well. My service manager or coordinator explained the report regarding the vehicle assessment in a very thorough way. More

by ANNAMIRTHAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 22, 2021

Acura Of Pembroke Pines responded

Thank you for sharing your experience! We hope we can be of service to you again in the future! - The Acura of Pembroke Pines Team

December 21, 2021

Dealership Rating
Employee Rating

Can’t fix my issue, very disappointed, blames Apple and Acura does not take responsibility. My Apple Car Play does not work properly since I bought the car. Brought it for inspection and problem still ther More

by andresignacio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 04, 2022

Acura Of Pembroke Pines responded

Thank you for reaching out. Please contact our Service Department at (877) 468-9930 if you'd like to discuss the situation in greater detail.

December 19, 2021

Dealership Rating
Employee Rating

From pulling in to leaving, the personnel in service department courteous and professional. I will be back to have my car serviced there. More

by TEECEE33134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Acura Of Pembroke Pines responded

Thank you for visiting our team here at Acura of Pembroke Pines! We look forward to serving you again next time!

December 19, 2021

Dealership Rating
Employee Rating

Michael Grasso was very nice and helpful. Definitely would return to this service center again More

by JGO1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Acura Of Pembroke Pines responded

Thank you for your review! Michael and our team appreciate your kind words! See you next time at Acura of Pembroke Pines!

December 16, 2021

Dealership Rating
Employee Rating

First time here after moving from NJ and what a nice surprice. Will get back again More

by Vladimir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Acura Of Pembroke Pines responded

Thanks, Vladimir! We're pleased to hear your visit to Acura of Pembroke Pines was so enjoyable!

December 10, 2021

Dealership Rating
Employee Rating

Always very convenient . I drive from Miami but is well worth my time . Will say that I have another Acura dealer closer but Acura of Pembroke Pines is my dealer of choice More

by benpazos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Pinto

Dec 13, 2021

Acura Of Pembroke Pines responded

Thank you for making the drive from Miami to come work with our team here at Acura of Pembroke Pines! We're truly grateful for your continued support and look forward to your next visit!

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