Michael Grasso | Page 55
Service Consultant
Acura Of Pembroke Pines
15601 Pines Blvd
Pembroke Pines, FL 33027
Dealership Experience
5 yrs
Industry Experience
24 yrs
Languages Spoken
English
574 Reviews
Write a Review574 Reviews of Michael Grasso
January 03, 2022
Good service,nice people, good prices and the service at the time The call me when they finish to work with my car the time The call me when they finish to work with my car More
Other Employees Tagged: Angela O'Connor, Jean Louis, Eric Ng , Kevin Gomez, Andres Perez
December 26, 2021
I scheduled an appointment to replace a stop light bulb, check the rear door handle, which is making a noise, and do an update to the computer. The appointment was at 8:07am. I waited for this service almo check the rear door handle, which is making a noise, and do an update to the computer. The appointment was at 8:07am. I waited for this service almost 3 hours, which is ridiculous. I was told the handle needed a part replaced. If I didn’t ask the advisor about the door handle, he wouldn’t have looked in the system. He said the part was ordered. To date, I have not heard anything from the service department. The door handle is still making a noise. Those are the reasons for the 3 stars. More
December 24, 2021
Eric Ng and Jean Louis are very friendly and helpful, provide very professional service , fixing all the problems quick, I am very happy with their team. provide very professional service , fixing all the problems quick, I am very happy with their team. More
Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez
December 21, 2021
Can’t fix my issue, very disappointed, blames Apple and Acura does not take responsibility. My Apple Car Play does not work properly since I bought the car. Brought it for inspection and problem still ther Acura does not take responsibility. My Apple Car Play does not work properly since I bought the car. Brought it for inspection and problem still there. I should contact Miami Herald More
December 10, 2021
Always very convenient . I drive from Miami but is well worth my time . Will say that I have another Acura dealer closer but Acura of Pembroke Pines is my dealer of choice worth my time . Will say that I have another Acura dealer closer but Acura of Pembroke Pines is my dealer of choice More
Other Employees Tagged: Marco Pinto

