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Michael Grasso

Overview Reviews (574) Inventory (462)

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Michael Grasso

Michael Grasso | Page 48

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

574 Reviews

Overview Reviews (574) Inventory (462)

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English

4.6

574 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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574 Reviews of Michael Grasso

March 25, 2022

Dealership Rating

Employee Rating

Very efficient and very communicative. Super great service and loved the environment. I would love more information. Super great service and loved the environment. I would love more information. More

by PRETTY_CLY

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 25, 2022 -

Acura Of Pembroke Pines responded

Thank you for your 5-stars! See you next time at Acura of Pembroke Pines!

March 23, 2022

Dealership Rating

Employee Rating

My service advisor was Mike He was great! While I was in the waiting room he kept me informed. I was in and out within the hour. The whole appointment went smooth. While I was in the waiting room he kept me informed. I was in and out within the hour. The whole appointment went smooth. More

by CRUNCHY10

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 25, 2022 -

Acura Of Pembroke Pines responded

We're so glad our service team could help make this such a great experience! Thank you for coming to Acura of Pembroke Pines!

March 23, 2022

Dealership Rating

Employee Rating

The service department is excellent, Mike Grasso is excellent, very professional , the car was ready on time excellent, very professional , the car was ready on time More

by Miriam Feliz

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Urteaga , Jan Gallego, Camilo Torregroza

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Mar 24, 2022 -

Acura Of Pembroke Pines responded

Hi Miriam, thank you for sharing your experience working with Mike at Acura of Pembroke Pines!

March 22, 2022

Dealership Rating

Employee Rating

The Advisor was pleasant and observing to what I had to say. Excellent service. Thank say. Excellent service. Thank More

by GIO87

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

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Mar 22, 2022 -

Acura Of Pembroke Pines responded

We're so glad we could make the experience so great! Thank you for leaving Acura of Pembroke Pines this wonderful five-star rating!

March 20, 2022

Dealership Rating

Employee Rating

Quick and simple service, Clean waiting area, fast in and out with no long weights. Would recommend to others. out with no long weights. Would recommend to others. More

by jay1862

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for coming to see our service experts! We look forward to assisting you again at Acura of Pembroke Pines!

March 18, 2022

Dealership Rating

Employee Rating

Service department very efficient, helpful, knowledgeable and pleasant Mike was very helpful and very pleasant to work with and pleasant Mike was very helpful and very pleasant to work with More

by BES145

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 18, 2022 -

Acura Of Pembroke Pines responded

We're so glad our service team has made this such a great experience for you! Thank you for coming to Acura of Pembroke Pines!

March 16, 2022

Dealership Rating

Employee Rating

Amazing customer service, great and friendly staff. Clean dealership, I will be telling my friends to come back! Clean dealership, I will be telling my friends to come back! More

by NSCHAWLA01

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

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Mar 17, 2022 -

Acura Of Pembroke Pines responded

Thank you for the great feedback! - Acura of Pembroke Pines

March 15, 2022

Dealership Rating

Employee Rating

They are helpful and work with me with my maintenance agreement Alway are able to wash my car agreement Alway are able to wash my car More

by MARK.EDELSTEIN

Verified Customer

Customer Service

Recommend Dealer

Yes

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Mar 17, 2022 -

Acura Of Pembroke Pines responded

Thank you for your review, Mark! We look forward to seeing you next time at Acura of Pembroke Pines!

March 15, 2022

Dealership Rating

Employee Rating

Courteous and excellent. Took me right on time and serviced my car in a timely manner Took me right on time and serviced my car in a timely manner More

by SEWHAPPY07

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Mar 17, 2022 -

Acura Of Pembroke Pines responded

Thank you for sharing your experience working with our team at Acura of Pembroke Pines! See you next time!

March 13, 2022

Dealership Rating

Employee Rating

Good job on service and communication. Smooth transition when picking up my vehicle. Nice job! Smooth transition when picking up my vehicle. Nice job! More

by MONCHE3

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Report | Print

Mar 14, 2022 -

Acura Of Pembroke Pines responded

We are so pleased to hear that you had such a great time working with our team at Acura of Pembroke Pines! Thank you so much!

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