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Michael Grasso

Overview Reviews (574) Inventory (462)

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Michael Grasso

Michael Grasso | Page 46

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

574 Reviews

Overview Reviews (574) Inventory (462)

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English

4.6

574 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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574 Reviews of Michael Grasso

May 03, 2022

Dealership Rating

Employee Rating

Great service and short wait time. I have all of my Acura services done here. I have all of my Acura services done here. More

by LAURALROBBIN

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 03, 2022 -

Acura Of Pembroke Pines responded

Thank you for your confidence in working with our team at Acura of Pembroke Pines, Laural! We love having you as a customer and look forward to seeing you next time!

May 02, 2022

Dealership Rating

Employee Rating

Clean and seems to be very customer friendly. Service people are very friendly, respectful knowledgeable. Service people are very friendly, respectful knowledgeable. More

by ESYOUNG32758

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 04, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful review of our team here at Acura of Pembroke Pines! We hope you'll be visiting us again in the future!

April 29, 2022

Dealership Rating

Employee Rating

From the Valet to the service advisor, the service was impeccable. They were on time and on task. impeccable. They were on time and on task. More

by JUDLOU

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Andres Perez

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Apr 29, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! We hope we have the opportunity to serve you again in the future! - The Acura of Pembroke Pines Team

April 28, 2022

Dealership Rating

Employee Rating

The staff provided fast and friendly service and my tech kept me informed.... also appreciated complimentary coffee kept me informed.... also appreciated complimentary coffee More

by ANDERSOJ333

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 29, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback about your recent visit here at Acura of Pembroke Pines! We hope to see you again next time!

April 28, 2022

Dealership Rating

Employee Rating

As always, everyone is awesome ! Every oil change is quick and the car wash leaves my car brand new Every oil change is quick and the car wash leaves my car brand new More

by CHABA558

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

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Apr 29, 2022 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with your service needs! We appreciate your kind review and look forward to your next visit!

April 28, 2022

Dealership Rating

Employee Rating

During a very unfortunate "SMASHED and Grab" on my 2020 MDX. The staff of Acura came through for me as I was quite shocked to see this window destroyed. MDX. The staff of Acura came through for me as I was quite shocked to see this window destroyed. More

by TEAMKLEININC

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jordan

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Apr 28, 2022 -

Acura Of Pembroke Pines responded

We're sorry you had to experience that but we're glad we could come through for you! Thank you for trusting Acura of Pembroke Pines to provide the best care possible!

April 27, 2022

Dealership Rating

Employee Rating

Fast professional service. Facility is clean and has a small cafe. Highly recommend servicing your vehicle here. Facility is clean and has a small cafe. Highly recommend servicing your vehicle here. More

by samar

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 27, 2022 -

Acura Of Pembroke Pines responded

Thank you! We're so happy you enjoyed your trip to Acura of Pembroke Pines!

April 24, 2022

Dealership Rating

Employee Rating

The service was very good. It was also very easy to make an appointment. The wait time was good. It was also very easy to make an appointment. The wait time was good. More

by dankatie

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis

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Apr 26, 2022 -

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback! We appreciate you trusting Acura of Pembroke Pines with your service needs and hope to see you next time!

April 22, 2022

Dealership Rating

Employee Rating

Great dealership, only gripe is the prices are little inflated compared to other car services for oil changes, tires, ect... inflated compared to other car services for oil changes, tires, ect... More

by FIRECAR25

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 22, 2022 -

Acura Of Pembroke Pines responded

Thank you for taking the time to leave us a review. We appreciate your feedback and hope we have the opportunity to serve you again in the future. Take care!

April 21, 2022

Dealership Rating

Employee Rating

Good. Fast and encouraging. Won’t mind servicing my car with them. And can definitely refer them to friends and family Fast and encouraging. Won’t mind servicing my car with them. And can definitely refer them to friends and family More

by Zhico

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

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Apr 21, 2022 -

Acura Of Pembroke Pines responded

Thank you for visiting us here at Acura of Pembroke Pines! We look forward to serving you again in the future!

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