Michael Grasso
Michael Grasso at Acura Of Pembroke Pines

Michael Grasso | Page 37

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

Contact Me
4.6
574 Reviews

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English English

4.6

574 Reviews

Write a Review

574 Reviews of Michael Grasso

September 19, 2022

Dealership Rating
Employee Rating

Service was quick and good no hackling and trying to sell you something you don’t need. More

by anthonypitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Acura Of Pembroke Pines responded

Thank you for the positive feedback! We appreciate your business and hope to see you again next time here at Acura of Pembroke Pines!

September 18, 2022

Dealership Rating
Employee Rating

The service was courteous and professional. Best of all, it was done quickly and efficiently. More

by MIGUEL110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2022

Acura Of Pembroke Pines responded

Thank you for reviewing your recent visit with the Acura of Pembroke Pines team! We look forward to serving you again in the future!

September 17, 2022

Dealership Rating
Employee Rating

The mechanic are incompetent and require more training. Poor service I will not be returning to your dealership More

by VANJAX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Andres Perez, Ron Richardson, Christian Rodriguez

Sep 19, 2022

Acura Of Pembroke Pines responded

Thank you for taking the time to share this feedback - we will make sure it is passed along to the team for further consideration. Please contact our Service Department at (877) 468-9930 if you'd like to discuss the situation in greater detail. Thanks again.

September 15, 2022

Dealership Rating
Employee Rating

Michael customer service was a 10 very informative and polite about my service and future services. More

by KENDRACREATIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2022

Acura Of Pembroke Pines responded

Thank you for the wonderful feedback - Michael will be so happy to hear it! Your business is greatly appreciated by all of us here at Acura of Pembroke Pines and we hope we can be of service again in the future. Take care!

September 15, 2022

Dealership Rating
Employee Rating

Everyone was very attentive, professional and helpful like always. They explained everything that needed to be done. More

by LEODENNIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jan Gallego

Sep 15, 2022

Acura Of Pembroke Pines responded

Thanks for the five stars, Leo! We hope to see you back! -Acura of Pembroke Pines

September 14, 2022

Dealership Rating
Employee Rating

I was told my car was under warranty (not going to call any names) and I wasted my gas twice coming to fix the car only to find out it was not under warranty becuz I opened my big mouth by asking which mon More

by DEBBIENICOLE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 15, 2022

Acura Of Pembroke Pines responded

Thank you for reaching out. We understand your frustration and will make sure the situation gets reviewed with our team. Please contact our Service Department at (877) 468-9930 if you'd like to discuss this further. Thanks again.

September 12, 2022

Dealership Rating
Employee Rating

As always fantastic service,kudos to the Management and staff at Acura Pembroke Pines,best Dealership I worked with over the years. More

by cherryhugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Chalmers, Jordan Ferber, Angela O'Connor, Jean Louis , Freddy Tigero, Camilo Torregroza, Giovanni Vargas

Sep 13, 2022

Acura Of Pembroke Pines responded

Thank you for the kind review! All of us here at Acura of Pembroke Pines are grateful for your support and look forward to your next visit. Take care!

September 12, 2022

Dealership Rating
Employee Rating

Car was serviced efficiently. Mike the service advisor was great. I was very happy with the service More

by beachbl271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Acura Of Pembroke Pines responded

Mike and the team are proud to be your go-to automotive resource! Thank you for being an Acura of Pembroke Pines customer!

September 11, 2022

Dealership Rating
Employee Rating

Awesome service. On time! The gentleman that took care of me, he was very helpful and he answered all my questions. More

by PACH_MD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Richardson

Sep 13, 2022

Acura Of Pembroke Pines responded

It's fantastic to hear that you enjoyed your visit to Acura of Pembroke Pines! Thank you for rating us five stars!

September 11, 2022

Dealership Rating
Employee Rating

The appointment set-up was really easy. The staff was very helpful the day of the appointment and the service was done quick and well. More

by JUAN_F_AREVALO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Acura Of Pembroke Pines responded

It pleases us to hear that you feel confident bringing your car to us, Juan! We hope that you visit us again for your next service visit! Thank you! - Acura of Pembroke Pines

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