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Michael Grasso

Overview Reviews (574) Inventory (457)

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Michael Grasso

Michael Grasso | Page 26

Service Consultant

Acura Of Pembroke Pines

15601 Pines Blvd
Pembroke Pines, FL 33027

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4.6

574 Reviews

Overview Reviews (574) Inventory (457)

Dealership Experience

5 yrs

Industry Experience

24 yrs

Languages Spoken

English

4.6

574 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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574 Reviews of Michael Grasso

May 07, 2023

Dealership Rating

Employee Rating

They were great, fast and understanding. They didn’t over charge they also made me feel heard They didn’t over charge they also made me feel heard More

by allianafoster83

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 10, 2023 -

Acura Of Pembroke Pines responded

We're glad you found our service team to be helpful and reasonably priced, Alliana! We hope that you come to see us again for your next service appointment! Thank you! - Acura of Pembroke Pines

May 02, 2023

Dealership Rating

Employee Rating

Good service courteous, polite, attentive accommodating. I am a customer they’re already for the 18 years I am a customer they’re already for the 18 years More

by STLAMBERT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

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May 04, 2023 -

Acura Of Pembroke Pines responded

We're glad to hear we've continued to provide accommodating and friendly service for your needs over the past 18 years! We appreciate having you as a customer and look forward to being there for you in the future! Thank you! - Acura of Pembroke Pines

April 24, 2023

Dealership Rating

Employee Rating

Great service! Everyone was very nice and efficient! The area was very clean and inviting. Everyone was very nice and efficient! The area was very clean and inviting. More

by KKJT@bellsouth.net

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 26, 2023 -

Acura Of Pembroke Pines responded

We appreciate your kind five-star review for our team! We look forward to seeing you again! Thank you! - Acura of Pembroke Pines

April 23, 2023

Dealership Rating

Employee Rating

It was fast, friendly and efficient. Would go back every time needed. Coffee whole I waited was a plus. Would go back every time needed. Coffee whole I waited was a plus. More

by cristyv986

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

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Apr 25, 2023 -

Acura Of Pembroke Pines responded

We appreciate your kind words for the Acura of Pembroke Pines team! We hope to see you again for your next routine visit, Cristy! Thank you!

April 22, 2023

Dealership Rating

Employee Rating

Best dealership & service department! I travel from Tamarac to service my car Jordan Ferber has taken care of my car for years. He is outstanding. Michael Grasso recently has helped me. I travel from Tamarac to service my car Jordan Ferber has taken care of my car for years. He is outstanding. Michael Grasso recently has helped me. Thank you to everyone including the same mechanic that works on my car. More

by LEENCFA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis , Michael/sales

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Apr 25, 2023 -

Acura Of Pembroke Pines responded

We are so glad to hear that you have had a wonderful experience with our dealership and service department at Acura of Pembroke Pines! We appreciate your loyalty to Jordan, Michael, and the team! Thank you for taking the time to share your feedback with us!

April 20, 2023

Dealership Rating

Employee Rating

The service writer, Michael G. Was excellent. He was able to resolve the issue and I'm completely satisfied. Was excellent. He was able to resolve the issue and I'm completely satisfied. More

by TUMBE29

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

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Apr 21, 2023 -

Acura Of Pembroke Pines responded

We're so happy Michael helped resolve this issue for you! Thank you for being an Acura of Pembroke Pines customer!

April 16, 2023

Dealership Rating

Employee Rating

Always great Service from the team. One of the reasons i always Service my vehicle at this dealership One of the reasons i always Service my vehicle at this dealership More

by alvindaley86

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jean Louis, Marco Pinto, Eric Ng , Kevin Gomez, Ron Richardson, Christian Rodriguez

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Apr 18, 2023 -

Acura Of Pembroke Pines responded

Thank you for trusting the Acura of Pembroke Pines team with the care of your vehicle! We appreciate your loyal business and look forward to seeing you next time!

April 14, 2023

Dealership Rating

Employee Rating

I had a good experience at Acura of Pembroke Pines. Would recommend this dealership anytime. Would recommend this dealership anytime. More

by ksjontiff

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 14, 2023 -

Acura Of Pembroke Pines responded

We're so happy to hear this! Thanks for visiting our team here at Acura of Pembroke Pines. We hope we can be of service to you again in the future!

April 12, 2023

Dealership Rating

Employee Rating

The dealership is doing the best possible way to help the customer , Thanks for everything customer , Thanks for everything More

by Simonkabraham

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 14, 2023 -

Acura Of Pembroke Pines responded

Thank you for rating Acura of Pembroke Pines five stars, Simon! We're glad to help you have a positive experience!

Apr 14, 2023 -

Simonkabraham responded

I am totally satisfied , I would definitely recommend this dealership to anyone who I come across

April 12, 2023

Dealership Rating

Employee Rating

The service was done quick and efficiently. Mike was great and called us as soon as the oil change was completed. Mike was great and called us as soon as the oil change was completed. More

by RUDYENT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 14, 2023 -

Acura Of Pembroke Pines responded

Thank you for sharing your review! We're happy that Mike provided you with excellent communication! -Acura of Pembroke Pines

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