Michael Gleydura | Page 24
Master Certified Sales Manager
Metro Lexus
13600 Brookpark Rd
Cleveland, OH 44135
With over 20 years in the high end sale and service business, I regard relationships as the best way to establish my business portfolio. Omotenashi is the Japanese spirit of hospitality that anticipates and fulfils people’s needs. The influence of omotenashi can be seen in every aspect of our business. From the beginning, we were determined to treat customers better than any other car company. Lexus dealers always treat customers as they would a guest in their own home – going to any lengths to solve their problems, mechanical or not.
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
32 yrs, 4 mos
Specialties & Trainings
Lexus Certified
239 Reviews
Write a Review239 Reviews of Michael Gleydura
October 04, 2017
Second to none! When this dealer claims "Our passion is providing you with a world-class ownership experience", they're not kidding. Desiree and Victor were more than When this dealer claims "Our passion is providing you with a world-class ownership experience", they're not kidding. Desiree and Victor were more than accommodating and helpful from beginning to end of the entire process. Exceptional service and an overall A+ experience. Take it from someone that has purchased over 30 vehicles in the last 40 years! P.S. Dave in finance was a hoot! More
Other Employees Tagged: David Weaver , Victor Klimchuk, Desiree Payne
September 26, 2017
Top Notch My experience at Metro Lexus was nothing less than exceptional. Desiree was the first person I contacted via the internet, and she was both prompt an My experience at Metro Lexus was nothing less than exceptional. Desiree was the first person I contacted via the internet, and she was both prompt and professional. When I went to the dealership and met Christian, his love of cars was contagious! He immediately put me at ease. At no point did I feel that I was being pressured. The test drive was awesome! Christian knew the ins and outs of the car and was able to answer all of my questions thoroughly. The rest of the process was simple and streamlined. The entire crew was top notch! I would highly recommend this team to anyone! More
Other Employees Tagged: David Weaver, Christian Miller , Desiree Payne
September 25, 2017
Great experience, from start to finish! I ventured into Metro Lexus on a Saturday after seeing the SUV I had been searching for in the "pre-owned" lot. Christian worked with me for about 2 w I ventured into Metro Lexus on a Saturday after seeing the SUV I had been searching for in the "pre-owned" lot. Christian worked with me for about 2 weeks, answering all of my many questions. He is very knowledgeable, polite, and just an all around personable guy. I got the vehicle at a fair price and felt completely comfortable with my purchase. I had already secured what I thought was a great rate, but Dave (in finance) was able to offer me a much better one. I would recommend Metro Lexus to anyone looking for a new or pre-owned car, and make sure you ask for Christian Miller. He'll treat you right! More
Other Employees Tagged: David Weaver, Christian Miller
September 25, 2017
Excellent Service Christian is extremely knowledgeable and professional. He understood what I was looking for and quickly provided feedback. He understands all the fe Christian is extremely knowledgeable and professional. He understood what I was looking for and quickly provided feedback. He understands all the features of the GS 350 and was able to educate me in a very brief presentation. More
Other Employees Tagged: David Weaver, Christian Miller , Desiree Payne
September 20, 2017
Great service and hybrid expertise I appreciated the staff's professional courtesy and delivery process, which included a complete tutorial of my hybrid's features. The kids' playroom w I appreciated the staff's professional courtesy and delivery process, which included a complete tutorial of my hybrid's features. The kids' playroom was a lifesaver for the time-intensive sales process. Bosko is very knowledgeable about hybrids. Dave in finance was very thorough and patient with my questions. The delivery process with Erika was excellent! More
Other Employees Tagged: David Weaver , Bosko Golubovic, Desiree Payne, Erika
July 31, 2017
Metro LEXUS RX350 Desiree and Victor were very upfront while negotiating and gave us a fantastic deal. Great experience and I would recommend this dealer to anybody.loo Desiree and Victor were very upfront while negotiating and gave us a fantastic deal. Great experience and I would recommend this dealer to anybody.looking to purchase a LEXUS. More
Other Employees Tagged: Victor Klimchuk, Desiree Payne, Victor Klimchuk, Michael Gleydura, Desiree Payne
April 12, 2016
Fantastic experience! I recently purchased my first Lexus and not only will I now be a Lexus driver for life, I will be a Metro Lexus customer for life. From the first emai I recently purchased my first Lexus and not only will I now be a Lexus driver for life, I will be a Metro Lexus customer for life. From the first email to driving off the lot to the follow up communication, every member of the Metro Lexus team was extraordinarily helpful, professional, and engaging. I was treated wonderfully by all involved, which made the entire car buying experience fun. I was especially impressed with the congenial nature of everyone who assisted me but have to particularly credit Bosko Golubovic and Erika Tulcewicz for their expertise and kindness. They truly went "above and beyond." More
Other Employees Tagged: John Fadel, Bosko Golubovic, Erika Tulcewicz
January 22, 2015
Simply the Best! Chris Johnson and his staff are remarkable. Chris went out of his way to accommodate us and make us feel special. His dealership is what every deal Chris Johnson and his staff are remarkable. Chris went out of his way to accommodate us and make us feel special. His dealership is what every dealership should be. He is a true asset to the Lexus team. Berni Barresi was very wam and caring. She was the best salesperson with which we have ever dealt. Mike Gleydura was extremely knowledgeable and went out of his way to make sure we had the information we needed. Misael Minaya handled our financing respectfully and efficiently. This dealership is in a class by itself, from the elegance of the surroundings to the professionalism of the staff. This was the only car buying experience we actually enjoyed and look forward to doing again. Metro Lexus is absolutely the best! More
November 24, 2014
Great Experience I was in the market for a new vehicle and was dreading going through the process. I was pleasantly surprised with how exceptional the customer service I was in the market for a new vehicle and was dreading going through the process. I was pleasantly surprised with how exceptional the customer service was and the level of detail and attention I received. I didn't know which model I wanted but with help from Michael Gleydura, I chose the LX and absolutely love it, I would HIGHLY recommend. Hunter More
Other Employees Tagged: 0214