Michael Fong

Michael was extremely helpful to resolve our service issues for our new car. He went above and beyond to make sure we were satisfied. We give him top rating in his customer service and satisfaction. We also thank David Yip for his superb customer service with our first lease with Audi.

Helpful 1

Report | Print

Thank you Michael to give me good service and he is always patient.I would like to give him a five star. Thank you very much.

Helpful 0

Report | Print

I want to thank the Service Team especially Michael Fong for excellent customer service. I called with a motor issue, got an appointment within 1 day. Also the report came back with the fact that the front tires were worn out and Michael went out of his way to get me the tires as they were sold out within Ontario. 5 star service! Graça Regterschot

Helpful 0

Report | Print

Very professional and nice! I don’t have much knowledge about car and Michael answered my questions patiently to make sure I understand why the service needs. Highly recommended!

Helpful 0

Report | Print

good work, keep it up. good work, keep it up.good work, keep it up.good work, keep it up.good work, keep it up.good work, keep it up.good work, keep it up.

Helpful 0

Report | Print

Took care of the issue I brought the car in for. Service advisor and service manager went above and beyond to make sure my Audi S3 was ready to go.

Helpful 0

Report | Print

Be able to schedule a service within a week, hassle free drop off and pick up experience with good quality of work. No issues so far. Well done!

Helpful 0

Report | Print

Excellent service by Michael Fong from Audi Uptown as always! He was very professional, patience, polite and respectful. He always strive to do his best for his customers, you could trust him to take good care of you and your car. Thank you very much Michael!

Helpful 0

Report | Print

He is the best advisor I have ever reached, he provided excellent service to me and my vehicle. Highly recommend. Great dealership. Thank you Michael.

Helpful 1

Report | Print

Michael delivered great service when addressing the issue with my speakers. He was professional, informative, and quick to provide updates. Thanks to the technicians too, who promptly diagnosed the issue and replaced the parts.

Helpful 1

Report | Print