Michael Fong

I was heartbroken when my new vehicle was scratched. I walked into the service department and was met immediately by Michael Fong. Despite it being a long weekend and despite others waiting in the service area, he came out to look at my vehicle and returned minutes later with a compound that fixed the issue! I cannot express my gratitude enough and if I could give him more than 5 stars, I would. Courteous and professional and the reason I will be returning to have all of my service needs at Audi Uptown. Thanks again Michael!

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Michael was extremely helpful to resolve our service issues for our new car. He went above and beyond to make sure we were satisfied. We give him top rating in his customer service and satisfaction. We also thank David Yip for his superb customer service with our first lease with Audi.

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Thank you Michael to give me good service and he is always patient.I would like to give him a five star. Thank you very much.

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I want to thank the Service Team especially Michael Fong for excellent customer service. I called with a motor issue, got an appointment within 1 day. Also the report came back with the fact that the front tires were worn out and Michael went out of his way to get me the tires as they were sold out within Ontario. 5 star service! Graça Regterschot

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Very professional and nice! I don’t have much knowledge about car and Michael answered my questions patiently to make sure I understand why the service needs. Highly recommended!

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good work, keep it up. good work, keep it up.good work, keep it up.good work, keep it up.good work, keep it up.good work, keep it up.good work, keep it up.

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Took care of the issue I brought the car in for. Service advisor and service manager went above and beyond to make sure my Audi S3 was ready to go.

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Be able to schedule a service within a week, hassle free drop off and pick up experience with good quality of work. No issues so far. Well done!

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Excellent service by Michael Fong from Audi Uptown as always! He was very professional, patience, polite and respectful. He always strive to do his best for his customers, you could trust him to take good care of you and your car. Thank you very much Michael!

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He is the best advisor I have ever reached, he provided excellent service to me and my vehicle. Highly recommend. Great dealership. Thank you Michael.

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