Audi Uptown

Hi Richard, Thank you very much for the hospitality you have rendered during our course of taking delivery of the new vehicle. I and my wife really appreciate your kind attention and detailed introductio have rendered during our course of taking delivery of the new vehicle. I and my wife really appreciate your kind attention and detailed introduction of the Audi operation features. It was a pleasant experience with you the whole time and we appreciated very much your assistance! Just write this to express our thanks! Wish you all the best during this holiday season and have a prosperous new year ahead! Kind regards, Kevin Chow More

Michael was a pleasure to work with. His attention to personal service and all details were outstanding. He listened to my needs and was able to accommodate. He spent considerable time r His attention to personal service and all details were outstanding. He listened to my needs and was able to accommodate. He spent considerable time reviewing options and I chose a Q3 with the progressive package. When I picked up the car he spent quite a bit of time reviewing everything I needed to learn about the new car. He contacted me a few days later to find out how I was enjoying the car and if I had any questions. I have already recommended a friend who purchased the same car. Thanks for everything Michael. More

I was looking for a dealer with physical availability so I could get a new car within weeks. I searched the inventory of Audi dealers in Toronto and found these guys seemed to have some cars in stock. So I I could get a new car within weeks. I searched the inventory of Audi dealers in Toronto and found these guys seemed to have some cars in stock. So I tried contacting them. The next day a salesperson (Shuda Ling) contacted me and said they had three cars close to my chosen model and trim in stock. I drove all the way to this dealership rather than the ones in my area to get the car they had available. Out of the two remaining in-stock cars there was one that Shuda told me I would get it with a week so I made some trim sacrificed and ordered that. Since he was sure the car was in a port and arriving next week I gave away my car the following week. But then they called me and said the car was delayed. Week and after I was told the car was delayed. So I contacted the owner who hooked me up with the manager David Yip - who didn't take much responsibility. What's worse the salesperson denied everything he told me (He had told me he was threatened to be fired if I didn't delete a bad Google review I had left them)... Over one month later and after checking every week, I still don't have the car I ordered. They're not even giving me a loaner car to drive as every other dealer would. This is my fifth car and I never had an experience even close to this. There were delays three of the five times but never this long. What really hurts is that ALL the other dealers were responsible and helped out, gave me a loaner or tried to get the car faster. These people are so irresponsible it's actually offensive. More

Negotiated with William Pat based on friend's referral. It turned out to be a rather bizarre experience. This salesperson behaved like a child in handling customer: He lied to me about the progress of the It turned out to be a rather bizarre experience. This salesperson behaved like a child in handling customer: He lied to me about the progress of the deal. He then lied to the general manager (who was delegated by the dealer principal to resolve) about what happened after I made a complain. And worst of all, the management took his side regardless. I ended up going somewhere else to purchase my Audi. More

They go out of their way to make the experience easy and fair. Their sales staff is amazing. Especially Stephen Yeun fair. Their sales staff is amazing. Especially Stephen Yeun More

The service was poor. Michael was outright rude and unhelpful. I decided to try another Audi dealership. Pathetic experience. I would not recommend him. unhelpful. I decided to try another Audi dealership. Pathetic experience. I would not recommend him. More

I found good suv in Audi uptown.Queenie is the best sales person, and she explained all the details about the car . person, and she explained all the details about the car . More

After reaching out to Audi uptown, à sales rep quickly responded and was very helpful, despite rhe fact that I was not shopping locally. Audi Uptown desrves its excellen reputation for service excellence responded and was very helpful, despite rhe fact that I was not shopping locally. Audi Uptown desrves its excellen reputation for service excellence More