Audi Uptown

I was heartbroken when my new vehicle was scratched. I walked into the service department and was met immediately by Michael Fong. Despite it being a long weekend and despite others waiting in the servic walked into the service department and was met immediately by Michael Fong. Despite it being a long weekend and despite others waiting in the service area, he came out to look at my vehicle and returned minutes later with a compound that fixed the issue! I cannot express my gratitude enough and if I could give him more than 5 stars, I would. Courteous and professional and the reason I will be returning to have all of my service needs at Audi Uptown. Thanks again Michael! More

It has been a great pleasure dealing with Lou for 9 years!! He is trustworthy, fair, kind, humble and professional with great and consistent communication skills. E.B. years!! He is trustworthy, fair, kind, humble and professional with great and consistent communication skills. E.B. More

Honest and frank about required maintenance. Really like the team there and the communication. No shuttle service during COVID, so they dropped off a loaner during my service so I could get around town and the team there and the communication. No shuttle service during COVID, so they dropped off a loaner during my service so I could get around town and brought my car back! More

Long time customer at Pfaff, but nothing compares to Audi Uptown. David Yip and Damian Leung take pride in their work and it shows in everything they do. Uptown. David Yip and Damian Leung take pride in their work and it shows in everything they do. More

Thoughtful advices and fast responses! Damian always deliver a great non pressure approach and excellent service, I know I can count on him because he is always there to help especially emergencies. deliver a great non pressure approach and excellent service, I know I can count on him because he is always there to help especially emergencies. More

Consistent professional services from Damian Leung, wish there is high than 5 stars rating I can reflect his services. Friendly environment of the entire dealership makes me keep Audi. Thanks there is high than 5 stars rating I can reflect his services. Friendly environment of the entire dealership makes me keep Audi. Thanks More

Damien continues to set the standard for customer service excellence. Always prepared, informed and extending professional courtesy. Even during Covid practices, Damien still manages to exude warm hospitalit excellence. Always prepared, informed and extending professional courtesy. Even during Covid practices, Damien still manages to exude warm hospitality and customer care. More

Damian has consistently provided me with prompt follow up on my questions about services and options when I come in for the annual service visit. He has been incredibly helpful. on my questions about services and options when I come in for the annual service visit. He has been incredibly helpful. More

Wendy is always a pleasure to work with and is consistently helpful and gracious! She makes sure that I am looked after and is A1 when it comes to customer service! consistently helpful and gracious! She makes sure that I am looked after and is A1 when it comes to customer service! More