Michael Duda | Page 30

Thank you! Coming into Russ Darrow Kia by Mayfair mall, I was wall up towards all salespeople. Lavora and mike really helped ease my stress. Thy worked with me t Coming into Russ Darrow Kia by Mayfair mall, I was wall up towards all salespeople. Lavora and mike really helped ease my stress. Thy worked with me to make everything happen. The finance manager Rio, was very kind and swift. He gave me some great credit building pointers.... I will be referring all 3 of them to all my friends and family members! More

Helpful 0

Report | Print

customer service they are polite and jelpful snd aleays avai They are polite and have great customer service and are patient and explain things well and,answer questions and do whst it takes for customers They are polite and have great customer service and are patient and explain things well and,answer questions and do whst it takes for customers More

Helpful 0

Report | Print

Never or try to buy here Avoid I went there twice! Once back in February and once this month (October). First time was a 2014 Hyundai Veloster. It was priced 11k, I made my offer an I went there twice! Once back in February and once this month (October). First time was a 2014 Hyundai Veloster. It was priced 11k, I made my offer and they kept trying to run my credit and I told them over and over that I have my bank done already and was ready to buy if the price was right. I left there not buying the car. Recently I went there because looking for a 2015 Kia Optima. The sales man kept saying that I was looking for a 2011 when I clearly said 2015. Even after showing him the post of the car I came to test drive, he kept looking for the 2011 model. I test drive a 2016 kia optima just to see even if I would like the car even if they don't have the car I want. After the test drive I went inside and simply told the salesman that I wasn't interested. I just told him it was not the car I want. He press on trying to make me buy. He ask for how much I would like to pay for a car loan. I told him that my payment of $200 a month can only get me a $8000 car only. I looked at him and I felt disrespected. After that he look lost when he did the math on his phone was proved wrong by his phone. He kept trying to get me to buy the car but I said no and left to another dealer! My final thoughts was that this is not a place I want to visit again. To be under mind that you can afford a car. More

Helpful 0

Report | Print

Informative and Speedy Friendly and fast, they never left us waiting too long, and explained everything well. Every question was answered in detail, and the assistant was ve Friendly and fast, they never left us waiting too long, and explained everything well. Every question was answered in detail, and the assistant was very nice and knowledgeable. More

Helpful 0

Report | Print

Best customer service ever. Family feel to this location I've been to 2 other russ darrows and out of all that I've went to nothing compares to this location if I could come there for everything I could and I've been to 2 other russ darrows and out of all that I've went to nothing compares to this location if I could come there for everything I could and would like I told you More

Helpful 0

Report | Print

Rio & Mike My car buying process started off online and finding 4-5 vehicles I liked at Russ Darrow Wauwatosa. Next I called Valerio and explained my credit hist My car buying process started off online and finding 4-5 vehicles I liked at Russ Darrow Wauwatosa. Next I called Valerio and explained my credit history and employment status. I was able to send over my application quickly and needed documents to get the ball rolling while I wasn't there, which helps when you are a working mother and wife. I can tell he worked day and night on trying to get me the best payment option. When we finally arrived at the dealership, Mike was outstanding and efficient with getting us into our new family vehicle. Signing the papers was a breeze and fun. They even made our kids feel welcomed. Ever since my purchase, I have been singing Valerio and Mike's praise. As long as they work at Russ Darrow, I will never go to a different dealership for future purchases. More

Helpful 0

Report | Print

Great experience Our Salesman Mike Duda and Finance employee, Rio Dacquisto at Russ Darrow Kia in Wauwatosa are incredible. Rio provided detailed information in the tr Our Salesman Mike Duda and Finance employee, Rio Dacquisto at Russ Darrow Kia in Wauwatosa are incredible. Rio provided detailed information in the transaction making our mind at ease. In addition, Mike was very knowledgeable regarding all the technological features in the cars. We are very satisfied with the experience. I would recommend the two of them!!! More

Helpful 0

Report | Print

Best sales and Finance experience Our car buying experiences have been great thanks to amazing service from Mike Duda and Rio. We will never buy from anyone else and reccomend them to Our car buying experiences have been great thanks to amazing service from Mike Duda and Rio. We will never buy from anyone else and reccomend them to all of our friends! More

Helpful 0

Report | Print

Favorite dealer Our family has purchased three cars from this dealership since spring of 2014. Each and every time we have gone through Mike and Rio and our experien Our family has purchased three cars from this dealership since spring of 2014. Each and every time we have gone through Mike and Rio and our experiences have been amazing. They both did everything in their power to get us the best deal. Rio was very through and explained all details so we had no questions at all. We will always come back to them! More

Helpful 0

Report | Print

Excellent customer service! ! I have referred many people to I feel like I can trust these people at this dealership to help me with buying a car leasing a car and getting my service. I'm always treated with res I feel like I can trust these people at this dealership to help me with buying a car leasing a car and getting my service. I'm always treated with respect and I'm always shown great customer service! More

Helpful 0

Report | Print