Michael Crnkovich | Page 8

I'll be BACK! Well I must admit this was less painful than I had thought it would be. Ray, my sales guy, was great, zero pressure and very funny. He knew the equip Well I must admit this was less painful than I had thought it would be. Ray, my sales guy, was great, zero pressure and very funny. He knew the equipment on the car and walked me through everything. I felt very comfortable doing business with him so much so that I felt like we were old friends by the time we were finished. Only complaints are uncomfortable chairs in Ray's office cubical and of course the tricky finance manager, but other than that...everyone was really quite pleasant! More

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Comfort and ease Working with John and BMW of Monterey was a great experience. John’s personality is easy-going and he was extremely kind. There were no high pressur Working with John and BMW of Monterey was a great experience. John’s personality is easy-going and he was extremely kind. There were no high pressure sales tactics used and he was straight-forward and not pushy. This actually made me want to work with him all the more. I will definitely recommend him and give him my future business. Thank you John! More

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Always Excellent! We just leased our 4th BMW from BMW of Monterey. Our leasing consultant is Michael Goddick. He is excellent to work with. Professional, knowledgeable We just leased our 4th BMW from BMW of Monterey. Our leasing consultant is Michael Goddick. He is excellent to work with. Professional, knowledgeable and provides great service every time. Joe Campo is our service agent and is very helpful and knowledgeable also. The entire staff is supportive and provides a hassle free ownership experience. This dealership provides the luxury service that you come to expect from owning a BMW. More

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No Pressure / Knowledgeable / Great Experience Had the fortunate experience to have Ray Kausin as my Internet Client Advisor. From the beginning of our inquiry to our driving away with a new car, Had the fortunate experience to have Ray Kausin as my Internet Client Advisor. From the beginning of our inquiry to our driving away with a new car, Ray was with us the whole way. He promptly met me at our 11 o'clock appointment and provided all answers to my questions throughout the following transaction. Was unobtrusive during our test drive and in fact, happy he was with us (how many times have you said that on your test drives)? I also wish to mention that Michael Crnkovic, Finance Manager, ran us through the paperwork in quick succession. I also liked that he handed us a thumb drive with all the paperwork signed and sealed rather than a binder full of papers - nice touch. As we negotiated the deal, none of this bringing in the GM, or closer to apply pressure. I've walked out of dealerships in the past for these shenanigans. Bottom-line, would recommend BMW of Monterey for your next car negotiation. More

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Great Purchase Experience I am quite satisfied with my purchase experience. The staff was friendly and knowledgeable. The car that I purchased was exactly in accordance with my I am quite satisfied with my purchase experience. The staff was friendly and knowledgeable. The car that I purchased was exactly in accordance with my specifications. More

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Great Experience Bob Thomas was wonderful to work with. He was responsive, knowledgeable & took care of everything needed. The whole transaction was easy, quick and a Bob Thomas was wonderful to work with. He was responsive, knowledgeable & took care of everything needed. The whole transaction was easy, quick and a pleasure. More

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Adventures with Bob Thomas at BMW of Monterey WOW! I never expected this to be so informative and fun! My son and I went into the dealership to purchase his first car (used). The experience was gr WOW! I never expected this to be so informative and fun! My son and I went into the dealership to purchase his first car (used). The experience was great. Honestly, there were several cars that fit the bill of not being too pricey, but solid and safe with great safety features to keep my son safe. And buying a certified car was the best choice ever! Hummm... I think MY next car will be a BMW from BMW of Monterey! Thank you, Bob Thomas! More

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Bought a used BMW I was greeted by Tammy Valderrama and was shown the models I was looking for. She let me spend a lot of time looking over the car on a Saturday and S I was greeted by Tammy Valderrama and was shown the models I was looking for. She let me spend a lot of time looking over the car on a Saturday and Sunday, and didn't try to steer me to other cars; only the ones I was interested in. I got the car I was interested in with no problems. Tammy and Nathaniel spent time with me going over the car. They made sure it was spotless and filled the gas tank! Michael in Finance explained all the paperwork clearly. Bob Franco More

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New purchase Fast, efficient and knowledgeable. The entire process was very efficient. It was a Friday evening and I had somewhere to be. They got me on the road i Fast, efficient and knowledgeable. The entire process was very efficient. It was a Friday evening and I had somewhere to be. They got me on the road in my new car with no issues. More

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Professional and caring I have just moved from Monterey, CA to Oceanside, CA. I purchased my BMW Z3 Roadster in Monterey. I assumed that all BMW Dealerships gave the same e I have just moved from Monterey, CA to Oceanside, CA. I purchased my BMW Z3 Roadster in Monterey. I assumed that all BMW Dealerships gave the same exquisite attention to it's customers as Monterey. I was SHOCKED to move to North San Diego and receive such poor service, and to be spoken to and dealt with in such a poor manner by the BMW Dealership in Vista!! I am spoiled be the wonderful way I was treated in Monterey..... like a Queen! A special thank you to Paul Giovino, Mike Crnkovich, and Christopher Almeida, who always took such good care of me. Only now, can I appreciate the attention and impeccable service that I received from you My very special thank you goes to Paul Giovino, who personally took care of a problem that I encountered here at the Vista BMW. You, Paul, are the reason your dealership is such a smooth sailing ship! Now that is what I call "taking care" a BMW owner! BMW of Monterey treats their owners the way an owner of a high end car owner should be treated....FABULOUSLY! Thank you for the care that you gave me. More

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