Michael Cofield
Michael Cofield at Diamond Buick GMC Cadillac Palmdale
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Michael Cofield

Product Specialist

Diamond Buick GMC Cadillac Palmdale

39012 Carriage Way
Palmdale, CA 93551

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4.5
21 Reviews

Military baby from San Diego/// Love Writing for Films/// Wrote Children Book( THE RABBIT WHO LANDED IN HOT WATER)

Dealership Experience

7 yrs, 10 mos

Industry Experience

18 yrs, 1 mo

Specialties & Trainings

CERTIFIED/////FLEET/// INTERNET

4.5

21 Reviews

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21 Reviews of Michael Cofield

May 11, 2024

Dealership Rating
Employee Rating

It seems like I was gotten down there on false pretense. I was told I could get into the car I wanted then they gave an outrages monthly payment for the car I wanted. Then the cars that they offered me wasn More

by DEE.DJ40
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Francisco

May 13, 2024

Diamond Buick GMC Cadillac Palmdale responded

We appreciate you taking the time to share your experience with us. We understand your frustration with the payment options and the car selection process. At Diamond Buick GMC Palmdale, we strive to provide our customers with a transparent and stress-free car buying experience. Your feedback is valuable to us, and we would like the opportunity to address your concerns. Please feel free to reach out to our team so we can discuss your situation further and work towards a resolution. Thank you for sharing your feedback, and we hope to improve your experience in the future. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

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I waited 30 minutes at the salesman desk before I was even checked in but good service once I was checked in. More

by jhernandez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Diamond Buick GMC Palmdale Team

March 28, 2024

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Takes to long help the customer and not all clerks are helpful when you help for help More

by jdvmojave76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Diamond Buick GMC Cadillac Palmdale responded

We greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and we encourage you to contact us to discuss this further. Sincerely, The Diamond Buick GMC Palmdale Team

March 18, 2024

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Employee Rating

I got great service and the saleswoman with the mgr did their best to cut a great deal on the car I purchased More

by YAMZALAG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 21, 2024

Diamond Buick GMC Cadillac Palmdale responded

First and foremost thank you so much for leaving this fantastic review! At Diamond Buick GMC Palmdale, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new car and can't wait to see you again soon! Sincerely, The Diamond Buick GMC Palmdale Team

March 17, 2024

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Employee Rating

Very hard workers in making a sale. They are a great team. I am real please with the end results . Thank you very much! More

by MNAKAAHIKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We look forward to doing business with you again in the future. Sincerely, The Diamond Buick GMC Palmdale Team

February 28, 2024

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Employee Rating

Very personal service. Easy to deal with and made the whole process enjoyable. Would highly recommend this dealership if you are in the market for a vehicle. More

by dstarrett6517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Diamond Buick GMC Palmdale Team

February 05, 2024

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Employee Rating

Car sat four days nothing was done disappointed I told rep. What I wanted done More

by MERCADO11075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 07, 2024

Diamond Buick GMC Cadillac Palmdale responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Sincerely, The Diamond Buick GMC Palmdale Team

January 25, 2024

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Employee Rating

Mike he goes out of the way to satisfy the customer… I should say he should be the manager of this place … this is my third pickup from Mike .. More

by apannu1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Mike has been able to meet your needs time and time again. At Diamond Buick GMC Palmdale, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Diamond Buick GMC Palmdale Team

January 11, 2024

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Employee Rating

From beginning to end everyone stepped up and did there part. Making my experience pleasant and professional. More

by ARNOLDCORRALEJO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2024

Diamond Buick GMC Cadillac Palmdale responded

Arnold, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

January 09, 2024

Dealership Rating
Employee Rating

Contacted dealership to purchase the car at the price that was advertised on the web. I was told by Mike that management had approved a $1500.00 discount. I have his text message as proof. When I arrived More

by wdebarmore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Raul Martinez

Jan 11, 2024

Diamond Buick GMC Cadillac Palmdale responded

Thank you for sharing this feedback. Our goal here at Diamond Buick GMC Palmdale is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Sincerely, Saher Mohamed - GM smohamed@daliaauto.com (661) 947-6000 ext 5005

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