Michael Caporale

Coastal Chevrolet Santa Barbara responded

Hello Brett, thank you for taking the time to share your feedback. We appreciate your recognition of the staff members who have continued with us, their dedication to great service is something we value deeply and are proud to have them on our team. We understand your father worked under the previous ownership, and his departure was also under the previous ownership. Since assuming ownership, our goal has been to build on what worked well while making improvements wherever possible to better serve our customers and team. That said, we understand how personal connections can shape perceptions, and we respect that. If you have any specific concerns or suggestions on how we can continue to raise the bar, we're always open to hearing them. Thank you again for your feedback. Kind Regards, Elizabeth Reyes Customer Relations Manager

Coastal Chevrolet Santa Barbara responded

We're happy you found our staff to be so supportive during your experience here at Coastal Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Coastal Chevrolet Santa Barbara responded

Hi, it is disappointing for us to hear that your experience was anything less than exceptional. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Coastal Chevrolet (866) 285-8498