Michael Ball | Page 29

In a world where ‘customer service’ has regularly become a contradiction - Michael Ball provided us with genuine honesty and compassion... and he sold us a car, too. We took several days to decide on a c a contradiction - Michael Ball provided us with genuine honesty and compassion... and he sold us a car, too. We took several days to decide on a car, but he never grew impatient. He met us on his day off to finalize the sale. His communication was both prompt and specific to our needs. Michael’s decency towards us was greater than any commission he earned on a sale. Count me among the group of people that don’t often write reviews. But, Michael, Marc and Ed Martin Toyota was worthy and deserves the recognition for their customer service. More

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Michael at Ed Martin Toyota was absolutely wonderful to work with! He made the process of buying me new Highlander so smooth. From the very moment I walked in, I was greeted with friendly faces and people work with! He made the process of buying me new Highlander so smooth. From the very moment I walked in, I was greeted with friendly faces and people ready to help! Michael had my vehicle already pulled up and ready for the test drive. The entire process was seamless from the moment I walked in, until the moment I drove away. I will absolutely be sending everyone I know to Ed Martin Toyota. More

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I am thankful for Stephanie working hard to find me what I wanted. Michael Ball walked me through the process of buying my Prius. He was welcoming and listened well. I felt confident he had my best interest I wanted. Michael Ball walked me through the process of buying my Prius. He was welcoming and listened well. I felt confident he had my best interest in mind. Thank you for making this a smooth process! More

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Everything went very smoothly. Although it did take a significant amount of time to finish up the paper work. I attribute this to being the last day of the month and last day of the year. I would cert significant amount of time to finish up the paper work. I attribute this to being the last day of the month and last day of the year. I would certainly recommend Michael to anyone. More

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Michael and everyone at Ed Martin Toyota were great to work with and are glad to have chosen Ed Martin for our purchase. Michael was patient, courteous, and accommodating. work with and are glad to have chosen Ed Martin for our purchase. Michael was patient, courteous, and accommodating. More

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My experience with Ed Martin Toyota was excellent. Michael Ball and the team made the buying experience easy. The team was low pressure and made sure to listen to what I was looking for. Highly recomm Michael Ball and the team made the buying experience easy. The team was low pressure and made sure to listen to what I was looking for. Highly recommend this dealership. More

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I have been coming to Ed Martin Toyota for service for almost 2 years now. I wasn't expecting to trade my Sienna at this time, but I did for a 4-Runner Limited. I am very pleased with this vehicle so far almost 2 years now. I wasn't expecting to trade my Sienna at this time, but I did for a 4-Runner Limited. I am very pleased with this vehicle so far and I loved my van that I had for 10 yrs. Toyotas are low maintenance and this is my 3rd one in a row. Michael, Marc, Eric, Sam, Dakota & Breanna all were involved in my decision making. They are great to work with and love my Golden, McCartney, who is training for therapy, to come visit! More

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Great test drive and purchase experience. Michael was very knowledgeable and good to work with and also patient with my test drive requests (viewed 7 vehicles and test drove 5). Very happy with the over very knowledgeable and good to work with and also patient with my test drive requests (viewed 7 vehicles and test drove 5). Very happy with the overall experience. More

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Michael Ball did a exceptional job.He worked hard to find us the right car for my son at the right price! If your looking for an honest guy that will do his best to make your car buying experience a pleasure us the right car for my son at the right price! If your looking for an honest guy that will do his best to make your car buying experience a pleasure then ask for Michael Ball. More

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Good honest experience, really enjoyed working with Michael and I was also very impressed with Markiss he was very informative about the financing. Thank you Michael and I was also very impressed with Markiss he was very informative about the financing. Thank you More

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