Michael Ackels
Michael Ackels at John Eagle Honda of Dallas
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Michael Ackels

Fleet/Internet Sales

John Eagle Honda of Dallas

5311 Lemmon Ave
Dallas, TX 75209

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4.9
41 Reviews
4.9

41 Reviews

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41 Reviews of Michael Ackels

May 21, 2024

Dealership Rating
Employee Rating

My experience was great! Very smooth service where I felt included and informed. Luis and Andres helped me out a lot and made me feel comfortable throughout the test drive an More

by therealest57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Flores , Andres

May 21, 2024

John Eagle Honda of Dallas responded

We're so glad to know you had a great experience with us at John Eagle Honda of Dallas! It's wonderful that Luis and Andres could make your test drive and buying process comfortable. Thanks for the 10/10 review, we appreciate it!

February 06, 2024

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I am very pleased with my experience in purchasing a vehicle through driveway.com. The whole process from the start to finish was painless. More

by michael.mackey2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2024

John Eagle Honda of Dallas responded

Michael, we're glad to know your car buying experience with John Eagle Honda of Dallas was smooth and painless. We appreciate the positive feedback!

January 07, 2024

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Everyone was very friendly and helpful. We above and beyond helping us with the purchase of our new car! More

by Dottie kane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2024

John Eagle Honda of Dallas responded

Congrats on your new purchase, Dottie! Providing a friendly and helpful car buying experience is very important to us, so it's great to know we met that expectation with you. Thanks for sharing your experience and for choosing John Eagle Honda of Dallas! Enjoy your new ride!

December 30, 2023

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Rafael was awesome , really went above and beyond to help me get the car I wanted. Would purchase again from him ! More

by Ceron13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 02, 2024

John Eagle Honda of Dallas responded

We love to go above and beyond for our customers! We're so glad to know that Rafael was able to assist you in getting the car you wanted at John Eagle Honda of Dallas. We look forward to serving your automotive needs again in the future!

October 24, 2023

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Attempting to throw in useless add ons and non responsive when Attempting to get them to put in writing taking them off or not. More

by mkwalsh68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 26, 2023

John Eagle Honda of Dallas responded

Hello, I'm sorry to read about your experience. We strive for transparency and responsiveness in all our interactions, so it's disappointing to see we've missed the mark here. I'd like the opportunity to address this directly with you and ensure any misunderstandings are clarified. Please reach out at your earliest convenience! Best, Wes Gerhardt wesleygerhardt@lithia.com 469-949-0014 General Sales Manager

September 12, 2023

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Kind and accommodating staff and I don’t like surveys but you know I need to write 15 words to do to the next step. More

by sheafry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Shipman, Patricia Jointer, Preston Seaton, Luis Flores, Josue Saucedo , Sara Agudelo, Roberto Garza, Michael Rojo

Sep 13, 2023

John Eagle Honda of Dallas responded

We appreciate you leaving us a review! Thanks for taking the time to share your experience, and we look forward to being of service to you again in the future!

August 13, 2023

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Very courteous, professional and knowledgeable sales team. Very pleasant buying experience. Will definitely recommend to anyone interested in purchasing a new vehicle. More

by percydauzat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vartan Mikhitarov, Josue Saucedo , JP Kinman, Janet Vanover

Aug 14, 2023

John Eagle Honda of Dallas responded

Your 5-star review made our day and we're so grateful to have such wonderful customers. We'll continue to work hard to provide the best possible experience for you. Come see us again at John Eagle Honda of Dallas!

July 15, 2023

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Everything was done to perfection from the time I entered the dealership until I left driving home in my new Honda. Could not ask for more. Been a customer for 15 years and hope to be for another 30. More

by TexasPharmD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Rojo

Jul 17, 2023

John Eagle Honda of Dallas responded

We're thankful for your continued trust and loyalty in John Eagle Honda of Dallas! We appreciate you coming to see us and look forward to providing the same level of care in the future. Till next time!

June 14, 2023

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Employee Rating

For my wife and I, the decision to buy a new car wasn’t an easy one. For weeks we jumped from one dealership to another. Poor customer service from numerous dealerships led me to start making random phone More

by adjeipatrick0924
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Flores

Jun 14, 2023

John Eagle Honda of Dallas responded

Wow! We love to hear about customer experiences like these. We strive to provide a professional and welcoming environment at our store, and we're thrilled to hear we met that expectation with you. We're happy to know your car buying experience was simple and easy, and we thank you for choosing John Eagle Honda of Dallas! Come back and see us again soon!

June 10, 2023

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Employee Rating

Great personnel. Third vehicle purchase. Convenient. professional. Wonderful salesman Clean building. Wonderful customer service. Met our needs. More

by diannamarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josue Saucedo

Jun 12, 2023

John Eagle Honda of Dallas responded

Thank you so much for the kind words, Dianna! We appreciate you sharing your thoughts and we are thrilled that you had a professional and efficient experience at John Eagle Honda of Dallas. Come back and see us again soon.

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