Mia Castle | Page 3

Let me begin by stating that this review is not a reflection of my salesperson but is strictly about Rori Brown. I have been waiting for a promised part for over three weeks, and unfortunately, Rori reflection of my salesperson but is strictly about Rori Brown. I have been waiting for a promised part for over three weeks, and unfortunately, Rori has neither returned my calls nor followed up. This lack of responsiveness is highly unprofessional. When I confronted him about the issue, he boasted about how highly he rates his own customer service—an attitude that only added to the frustration. If Rori’s name comes up in your deal, my advice is to run! More

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The best experience I’ve ever had at a dealership felt like home and more. Definitely would recommend. Mia is the sweetest person ever, I was at the dealership for a couple of hours but she made it feel l like home and more. Definitely would recommend. Mia is the sweetest person ever, I was at the dealership for a couple of hours but she made it feel like a few minutes because she gave us the best experience and made feel comfortable and confident. More

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If there were more than 5 stars to rate Mia, I would give them without a heart beat. She is absolutely hands down the best. I came in to trade in my Honda accord for a convertible C class. While she had othe them without a heart beat. She is absolutely hands down the best. I came in to trade in my Honda accord for a convertible C class. While she had other buyers calling her for that vehicle, she stuck to my side and got me my C class. She made the process so smooth and so easy to work with and definitely understands your situation. If you come to this dealership, just ask for Mia, you won’t regret it. More

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Mia is the ultimate sales professional. Mia made the entire process of leasing a new Mercedes incredibly easy. Look no further than Mia if you are considering a Mercedes Benz. Mia made the entire process of leasing a new Mercedes incredibly easy. Look no further than Mia if you are considering a Mercedes Benz. More

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We have been buying Mercedes Benz cars since 1982 and Darrell is the best sales professional we have ever met! We were impressed with not only his outgoing, sincere, authoritative personality but also w Darrell is the best sales professional we have ever met! We were impressed with not only his outgoing, sincere, authoritative personality but also with his knowledge of the subject area and his determination to find the Mercedes we were looking for. We could not be more pleased. He is a superstar! Also, everyone else we met at your dealership treated us like family. Thank you. More

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Mia is fantastic! She helped me transition to an electric vehicle, very knowledgeable! Every question I had, she answered and helped me understand how it worked. I hig She helped me transition to an electric vehicle, very knowledgeable! Every question I had, she answered and helped me understand how it worked. I highly recommend her ! thanks Mia for everything ❤️ More

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It was a pleasure working with Mia and the team on the purchase of my vehicle. purchase of my vehicle. More

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As always 5 star ⭐️ service from the time I walked in the door and until I left. The GM greeted me with a smile and the Sales Manager Asher Chaudry was very kind and I love seeing smiling faces, it just the door and until I left. The GM greeted me with a smile and the Sales Manager Asher Chaudry was very kind and I love seeing smiling faces, it just make me feel good about where I spend my money . Thank you Mercedes Benz of Annapolis Md. More

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Mia Castle is Awesome ! !!! Absolutely love her work ethic, extremely knowledgeable & patient her professionalism is 1st class . Mia customer service is on point . I apprec !!! Absolutely love her work ethic, extremely knowledgeable & patient her professionalism is 1st class . Mia customer service is on point . I appreciate the welcoming staff At Mercedes Benz of Annapolis Md. I highly recommend Mia Castle !!!!!! More

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Very knowledgeable, patient, and very good at her job. It was a pleasure meeting her and working with her. It was a pleasure meeting her and working with her. More

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