Melvin Reyes

My wife and I scheduled a visit to look at a used vehicle. We traveled an hour and a half to see this vehicle and was in constant communication with your staff prior to our arrival. Our appointment w vehicle. We traveled an hour and a half to see this vehicle and was in constant communication with your staff prior to our arrival. Our appointment was between 10-11 but may show 1030-11 on your end. Either way we were called at 1030 making sure we were still coming and we responded with we were 5 minutes out. Upon arriving we were shuffled around to a couple of people before finally working with Zaid (the only person that actually seemed to care). Well 15 minutes after arriving, nobody knew where this vehicle was, the vehicle that was told would be out front waiting for our arrival. At almost 11, Melvin, probably one of the worst and could care less angry attitude people gave us a xxxx poor apology and said vehicle would be her in 10 minutes. We walked across the street to the jeep dealer, then returned a little bit later. Vehicle that was “on its way” still was not present. Melvin, who I clearly expressed my anger with the lack of care for OUR time had the audacity to say when I said it’s been an hour say “it’s only been like 30 minutes”…. Really!!!!!! What a poor excuse for manager who is in customer service. Reading other bad reviews, I’m not the only one who is displeased with this person. I expressed myself to Zaid, again who showed actual care for our frustration that I would like a manager to reach out. Nobody has done so. I even email the the general manager Mike Romano, and still have not gotten a response. I’d suggest shopping elsewhere with a dealership that values its customers, giving them the experience one deserves. More

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Very profesional and attentive. I love the service and totally recommend this dealer and their entire team. I love the service and totally recommend this dealer and their entire team. More

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From the first sincere welcome and strong handshake, my buying experience was seamless, easy and ultimately rewarding. Special shout out to Noel Paulino who took the time to listen to me and was so very he buying experience was seamless, easy and ultimately rewarding. Special shout out to Noel Paulino who took the time to listen to me and was so very helpful by providing alternatives I wasn’t expecting. The whole crew there was professional, knowledgeable and genuine. Clearly, they find satisfaction in their work —a testament to management. Well done! More

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I would like to commend Ramon Mendoza for his excellent work ethics, I had a very bad experience with another sales person. Ramon stepped in and what an awesome person he is. TASCA you are very luck to hav work ethics, I had a very bad experience with another sales person. Ramon stepped in and what an awesome person he is. TASCA you are very luck to have this wonderful person working for your company. He truly deserve a promotion. Ramon please keep up the good work. I truly appreciate your help with my purchase and I know I can count on you if I have any question. I would recommend this dealership only because of Ramon and Melvin More

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Great customer service they did their best to help me with my car even though we ran into problems they made the experience as good as it could be with my car even though we ran into problems they made the experience as good as it could be More

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The financial transaction went ok. Despite promises by the sales person and manager that we would leave with a full tank of gas ( it was one quarter full), that the car would be spotle Despite promises by the sales person and manager that we would leave with a full tank of gas ( it was one quarter full), that the car would be spotlessly clean ( the back seat was not clean,) and the transit plates would be available, and the title would be forthcoming shortly ( nothing yet). We were disappointed on all counts. Not terrible but disappointing. More

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Good dealership, Good Service and a friendly Staff very helpful and informative, making the customers comfortable. helpful and informative, making the customers comfortable. More

by MILTONTORRES426 Verified Customer Verified Customer

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I had a great experience at Yonkers Kia. The trio of Michael (GM), Melvin (Pre Owned Manager), and Guillermo (Sales Consultant) made the purchase of my pre owned vehicle an easy, quick, and The trio of Michael (GM), Melvin (Pre Owned Manager), and Guillermo (Sales Consultant) made the purchase of my pre owned vehicle an easy, quick, and exciting experience. I highly recommend Yonkers Kia to anyone who is looking to purchase a new or pre owned car. More

by Johnweisse Verified Customer Verified Customer

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KIA SERVICE IS GREAT JOB DEFINITELY DONE ONCE AND GET THE CAR BACK CLEAN ! Thank you CAR BACK CLEAN ! Thank you More

by hlfeigenbaum Verified Customer Verified Customer

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Como empresa buena , como vendedor excelente. busca la necesidad del cliente . Gracias por la ayuda busca la necesidad del cliente . Gracias por la ayuda More

by GLEENN1787 Verified Customer Verified Customer

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