Melvin Alston | Page 31

Know who I am / Know what I need / Then make it happen. When I come in the dealership, then know who I am, they know what I need and they make it happen. Every time. What a dealership!! When I come in the dealership, then know who I am, they know what I need and they make it happen. Every time. What a dealership!! More

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Melvin Austin is always professional. I have delat with him I continue to come to this dealership because of the professionalism of Melvin Austin! He is knowledgeable and helpful no matter what! you should not I continue to come to this dealership because of the professionalism of Melvin Austin! He is knowledgeable and helpful no matter what! you should not have a word minimum if you want people to participate More

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Great Customer Service There have only been two incidents where I did not have a good experience in the service department at Jim Hudson Lexus. On both occasions, Melvin Als There have only been two incidents where I did not have a good experience in the service department at Jim Hudson Lexus. On both occasions, Melvin Alston did not handle my service needs. I will continue to go to Jim Hudson as long as Melvin is there. He is the consummate professional and knows about good customer service. There is no secrets and you are given just what you are promised. More

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Completely satisfactory. Matthew did an excellent job and he is like another Melvin when it comes to service and customer handling. Quality employees of this nature bring cust Matthew did an excellent job and he is like another Melvin when it comes to service and customer handling. Quality employees of this nature bring customers back always. More

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First Class Service All members of the staff were very friendly and professional. Melvin, my service advisor as always, was exceptional. He is a great asset to this deale All members of the staff were very friendly and professional. Melvin, my service advisor as always, was exceptional. He is a great asset to this dealership. Any dealership can sell you a car; it's the service department that keeps you loyal. More

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Great Service Service Rep was extremely nice and helpful. Very pleasant to work with. Went over what to expect from this service and keep me informed as to when m Service Rep was extremely nice and helpful. Very pleasant to work with. Went over what to expect from this service and keep me informed as to when my car would be ready. More

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excellent serviceexcellent professional service always receive excellent professional service. personnel always give update of the auto status , and is always professional in all actions taken. try always receive excellent professional service. personnel always give update of the auto status , and is always professional in all actions taken. try to give you the best guidance and service possible More

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Oil Change The service was excellent and Melvin made sure my wait was pleasant and comfortable. I appreciate is assistant when I bring my 2 cars in for service. The service was excellent and Melvin made sure my wait was pleasant and comfortable. I appreciate is assistant when I bring my 2 cars in for service. He is an asset to the company. More

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Great service. Melvin greeted me as I rolled in at 7am for service appointment. I had let them know I had an appointment at my office and needed to be out by a cert Melvin greeted me as I rolled in at 7am for service appointment. I had let them know I had an appointment at my office and needed to be out by a certain time. All work was done quickly as promised, Melvin came out and got me and walked me back to car so I was able to get to my next appointment early. More

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Excellent Darryn Russ is by far the best and most professional sales person I have ever done business with. I would never consider purchasing a vehicle from an Darryn Russ is by far the best and most professional sales person I have ever done business with. I would never consider purchasing a vehicle from any one other than him. A++. More

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