Melvin Alston | Page 30

Very Accommodating The dearship is very accommodating and personable. Melvin Alston, my advisor, is always pleasant and up front in explaining what needs to be done to The dearship is very accommodating and personable. Melvin Alston, my advisor, is always pleasant and up front in explaining what needs to be done to my car. More

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I received punctual and excellent service I have been a customer of Jim Hudson Lexus since 2008. During this time, I have never been unhappy with my vehicle maintenance service. Last week my 4 I have been a customer of Jim Hudson Lexus since 2008. During this time, I have never been unhappy with my vehicle maintenance service. Last week my 450H was serviced. I was greeted by Mr. Melvin Alston. He is always pleasant and professional. In his office, he explained the required service and completed the form for a loaner car. When my car was ready, he called and I returned. In Mr. Alston's office, he reviewed the invoice and inspection results with me. I paid and Mr. Alston directed me to my clean car. More

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First class service Other dealerships could learn from how Jim Hudson Lexus runs their service department. They under promise and over deliver when saying when the car s Other dealerships could learn from how Jim Hudson Lexus runs their service department. They under promise and over deliver when saying when the car should be ready and don’t tend to “find something” every visit. I actually returned to Jim Hudson Lexus to purchase a car this year, and a big reason was their service department. More

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Always excellent service at Lexus Staff is always professional, knowledgeable and very helpful. Parts had to be ordered for my service and I wAs kept informed as to arrival and the in Staff is always professional, knowledgeable and very helpful. Parts had to be ordered for my service and I wAs kept informed as to arrival and the installation. Staff was very accommodating and provided a curtesy vehicle. I am always pleased with the service and with professional manner in which I am treated. I have been a customer since 2005. More

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Great Service Had a great experience as always friendly environment courtesy I been to places that treat you like a number but here you're treated like family smili Had a great experience as always friendly environment courtesy I been to places that treat you like a number but here you're treated like family smiling faces and friendly place my car service went well thank you Jim Hudson Lexus More

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Service My car has been serviced since purchased by dealer - always highest degree of professionalism; explains work and cost; follows up with status and advi My car has been serviced since purchased by dealer - always highest degree of professionalism; explains work and cost; follows up with status and advises of any additional work recommended and cost More

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Happy Palmer As always the customer service was excellent and the loaner vehicle made it even better. There was a female near the end of the service floor that as As always the customer service was excellent and the loaner vehicle made it even better. There was a female near the end of the service floor that assisted me when I arrived, Awesome customer service. More

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Best service ever Melvin is the best service provider of my life time. He has been our service provider since 2004, and he has treated us like family. We have owned car Melvin is the best service provider of my life time. He has been our service provider since 2004, and he has treated us like family. We have owned cars for more than sixty years. He is awesome , extremely professional and always makes sure we get the best service possible. More

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Excellent Service Melvin was professional and helfpul. The service was timely, the customer area spotless and relaxing. Overall, the Saturday service was a very effici Melvin was professional and helfpul. The service was timely, the customer area spotless and relaxing. Overall, the Saturday service was a very efficient and pleasant experience. More

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20, 000 mile check up. The professionalism and quality of work are outstanding. People are concerned. Outstanding and comfortable surroundings. Melvin is a knowledgeable and The professionalism and quality of work are outstanding. People are concerned. Outstanding and comfortable surroundings. Melvin is a knowledgeable and true gentleman. I have and will continue to recommend Jim Hudson Lexus. More

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