Melvin Alston | Page 26

Professional and courteos. Excellent service from start to finish from Mr. Melvin Alston. He is an excellent service advisor, He kept me informed about my vehicle, Dealership wa Excellent service from start to finish from Mr. Melvin Alston. He is an excellent service advisor, He kept me informed about my vehicle, Dealership was nice and clean throughout. I am very satisfied with my experience. My vehicle was also cleaned and washed. More

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James Great help, support and service coordination by Shaun and the service team and members. Great waiting area and atmosphere while waiting for services Great help, support and service coordination by Shaun and the service team and members. Great waiting area and atmosphere while waiting for services and support. More

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Excellent service especially from Melvin Alston in service dept. Always pleasant, returns calls and looks after us. Michael Hamilton has been equally as helpful in sales. We are overall very happy wit service dept. Always pleasant, returns calls and looks after us. Michael Hamilton has been equally as helpful in sales. We are overall very happy with Jim Lexus but I am ready to trade.v More

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excellent and very f riendly. beautiful and very warm and friendly and capable staff.However it would've been nice if they'd offer to pick up my car and drop it back off. beautiful and very warm and friendly and capable staff.However it would've been nice if they'd offer to pick up my car and drop it back off. More

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Outstanding service. The service was timely and professional. The service advisor was excellent, prompt and professional. Service was timely and outstanding. The video was very good. professional. The service advisor was excellent, prompt and professional. Service was timely and outstanding. The video was very good. More

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Explanation of service provided. Melvin Alston demonstrated professional and caring attitude when reviewing with me what was required for the mileage on my vehicle. He explained the Melvin Alston demonstrated professional and caring attitude when reviewing with me what was required for the mileage on my vehicle. He explained the process on how to track on my mobile service of vehicle. In addition, He took the time to escort me to service waiting area. More

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"Positive Experience" Up until now all of my visits to the dealership involved scheduled maintenance services. This Lexus dealership is outstanding when it come to this typ Up until now all of my visits to the dealership involved scheduled maintenance services. This Lexus dealership is outstanding when it come to this type of service. However, my most recent visit to the dealership's service department was not for scheduled maintenance. My ES350 had a malfunction in the door locking system. I was able to schedule an appointment for the next day using the dealership's website. Upon arrival, Melvin my service adviser, quickly diagnose the problem. Necessary repairs were made as quickly as possible and I was on my way. Efficiency! More

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Automotive Excellence I’ve experienced nothing but suburb service from Jim Hudson Lexus. Mr. Melvin Alston, my advisor is extremely knowledgeable and professional. My vehic I’ve experienced nothing but suburb service from Jim Hudson Lexus. Mr. Melvin Alston, my advisor is extremely knowledgeable and professional. My vehicle is repaired correctly first time, every time. I have utmost confidence in bringing my vehicle to Jim Hudson Lexus for servicing and repairs. More

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Courtesy Great service showed concern toward my needs. Facility was clean. Every person I in-counter was polite and respectful. Appears every Lexus vehicle no Great service showed concern toward my needs. Facility was clean. Every person I in-counter was polite and respectful. Appears every Lexus vehicle no matter type nor age was treated the same. I’m proud to own a Lexus More

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Customer Service Melvin provided exceptional customer service during my my visit for service at your facility. Melvin ensured my vehicle was serviced properly. I wou Melvin provided exceptional customer service during my my visit for service at your facility. Melvin ensured my vehicle was serviced properly. I would recommend this facility to my friends. More

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