Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Cars for Sale
Write a Review
View All Employees
Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.7
348 Reviews

Dealership Experience

7 yrs, 6 mos

Languages Spoken

English English

4.7

348 Reviews

Write a Review

348 Reviews of Melissa Tyler

October 09, 2025

Dealership Rating
Employee Rating

Great place for service. Every one in the service department is great to deal with. More

by ahm.spitfire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print

October 03, 2025

Dealership Rating
Employee Rating

Everyone was courteous and professional! Truck was completed when promised.i really liked the video and updates as my truck was being inspected. Highly recommend! Good job guys and girls!!! More

by David.Lazorischak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Lauren Fusaro

Report | Print
Oct 03, 2025

DCH Wappingers Falls Toyota responded

David, thank you for your wonderful feedback! We’re delighted to hear that our team was courteous and professional, and that your truck was completed as promised. It’s great to know you appreciated the video updates during the inspection. We truly value your recommendation—thanks so much!

October 01, 2025

Dealership Rating
Employee Rating

Excellent dealership loved my sales consultant and Emily Castro and love my new Toyota cambry More

by shushu
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Daryl Callahan , Emily Castro and Angel

Report | Print
Oct 01, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're so glad you had a great experience with Emily and that you love your new Toyota Camry. Enjoy every mile, and thank you for choosing us!

September 26, 2025

Dealership Rating
Employee Rating

Atmosphere was ok. Wait time was decent. Waiting was clean and up to par. Ok visit More

by Terryannsmith562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera, Judy Deems

Report | Print
Sep 26, 2025

DCH Wappingers Falls Toyota responded

We're glad to hear that your visit met expectations and that you found the waiting area clean and comfortable. If there’s anything we can do to make your next visit even better, we’d love to hear your suggestions. We appreciate your time and look forward to seeing you again.

September 26, 2025

Dealership Rating
Employee Rating

I've been going here for about 20 years. Wouldn't think of going anywhere else More

by NANANN69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Sep 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for being such a loyal customer over the past 20 years! We truly appreciate your trust and support and look forward to continuing to serve you for many more years to come.

September 25, 2025

Dealership Rating
Employee Rating

Dealership communicated efficiently, was thorough and exceeded my expectations with respect to time and value. More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

Report | Print
Sep 25, 2025

DCH Wappingers Falls Toyota responded

We're so pleased to hear that our team exceeded your expectations in both time and value. Efficient communication and thorough service are top priorities for us, and it’s great to know that came through in your experience. We truly appreciate your support and look forward to serving you again in the future!

September 23, 2025

Dealership Rating
Employee Rating

First impression gave you a good friendly feeling. We were greeted by the manager and paired up with a very competent sales person. They knew what we wanted from the get go. Test drove the model of More

by dfmorgese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Michael O'Hare, Judy Deems , Dennis Pitcher

Report | Print
Sep 24, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad your first impression was a positive one and that our team made the process smooth and hassle-free from start to finish. It's great to hear that you found the right vehicle, felt supported by our staff, and left with a deal and coverage you’re happy with. We truly appreciate you choosing DCH and look forward to serving you again in the future!

August 26, 2025

Dealership Rating
Employee Rating

Everything went really good The staff was always there helping me and letting me know what’s going on with my car More

by LENYN20006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jaime GarciaMuniz, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Aug 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear everything went smoothly and that our team kept you informed throughout the process. We appreciate your trust and look forward to assisting you again in the future!

August 26, 2025

Dealership Rating
Employee Rating

Great service great people: The associates I dealt with were pleasant. I would recommend the place More

by piinkdiamondz221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Aug 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad you had a great experience with our team and truly appreciate your recommendation. We look forward to serving you again!

August 11, 2025

Dealership Rating
Employee Rating

Every body was friendly and things were done well. Got back my car on time. More

by Donnamarie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Aug 11, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're happy to hear everything went smoothly and that your car was ready on time. We appreciate your kind words and look forward to serving you again in the future!

1
2
...
35

Dealership Inventory (254 Vehicles)

used 2014 Toyota Tacoma car, priced at $21,990
2014 Toyota Tacoma
used
Blue Ribbon Metallic exterior
Automatic
Four-wheel Drive
$21,990
View Details
used 2018 Jeep Wrangler Unlimited car, priced at $26,493
2018 Jeep Wrangler Unlimited
used
Billet Silver Metallic Clearcoat exterior
Automatic
Four-wheel Drive
$26,493
View Details
used 2021 Toyota RAV4 Hybrid car, priced at $25,995
2021 Toyota RAV4 Hybrid
used
Midnight Black Metallic exterior
Automatic
All-wheel Drive
$25,995
View Details
used 2022 Honda Pilot car, priced at $29,000
2022 Honda Pilot
used
Platinum White Pearl exterior
Automatic
All-wheel Drive
$29,000
View Details
used 2021 Jeep Wrangler Unlimited 4xe car, priced at $29,995
2021 Jeep Wrangler Unlimited 4xe
used
Sarge Green Clearcoat exterior
Automatic
Four-wheel Drive
$29,995
View Details
used 2022 Toyota Corolla car, priced at $17,991
2022 Toyota Corolla
used
Classic Silver Metallic exterior
Automatic
Front-wheel Drive
$17,991
View Details
View All Inventory