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Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.7
344 Reviews

Dealership Experience

7 yrs, 5 mos

Languages Spoken

English English

4.7

344 Reviews

Write a Review

344 Reviews of Melissa Tyler

September 26, 2025

Dealership Rating
Employee Rating

Atmosphere was ok. Wait time was decent. Waiting was clean and up to par. Ok visit More

by Terryannsmith562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera, Judy Deems

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Sep 26, 2025

DCH Wappingers Falls Toyota responded

We're glad to hear that your visit met expectations and that you found the waiting area clean and comfortable. If there’s anything we can do to make your next visit even better, we’d love to hear your suggestions. We appreciate your time and look forward to seeing you again.

September 25, 2025

Dealership Rating
Employee Rating

Dealership communicated efficiently, was thorough and exceeded my expectations with respect to time and value. More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

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Sep 25, 2025

DCH Wappingers Falls Toyota responded

We're so pleased to hear that our team exceeded your expectations in both time and value. Efficient communication and thorough service are top priorities for us, and it’s great to know that came through in your experience. We truly appreciate your support and look forward to serving you again in the future!

September 23, 2025

Dealership Rating
Employee Rating

First impression gave you a good friendly feeling. We were greeted by the manager and paired up with a very competent sales person. They knew what we wanted from the get go. Test drove the model of More

by dfmorgese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Goldberg, Michael O'Hare, Judy Deems , Dennis Pitcher

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Sep 24, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad your first impression was a positive one and that our team made the process smooth and hassle-free from start to finish. It's great to hear that you found the right vehicle, felt supported by our staff, and left with a deal and coverage you’re happy with. We truly appreciate you choosing DCH and look forward to serving you again in the future!

August 26, 2025

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Employee Rating

Everything went really good The staff was always there helping me and letting me know what’s going on with my car More

by LENYN20006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jaime GarciaMuniz, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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Aug 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear everything went smoothly and that our team kept you informed throughout the process. We appreciate your trust and look forward to assisting you again in the future!

August 26, 2025

Dealership Rating
Employee Rating

Great service great people: The associates I dealt with were pleasant. I would recommend the place More

by piinkdiamondz221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

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Aug 26, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad you had a great experience with our team and truly appreciate your recommendation. We look forward to serving you again!

August 11, 2025

Dealership Rating
Employee Rating

Every body was friendly and things were done well. Got back my car on time. More

by Donnamarie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Aug 11, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're happy to hear everything went smoothly and that your car was ready on time. We appreciate your kind words and look forward to serving you again in the future!

August 01, 2025

Dealership Rating
Employee Rating

They take care of my car I n time Manner! There customer service was good! More

by PATRICIABROWN13.PB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Berenguer, Thomas Hackett, Mathew Rivera, Andrew Bartko

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Aug 01, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear your car was taken care of in a timely manner and that you were happy with our customer service. We appreciate your support!

June 24, 2025

Dealership Rating
Employee Rating

Excellent service and very well in tune with my problem and needs all were professional More

by JOSEPH.UVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Jun 25, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad our team was attentive to your needs and provided professional, excellent service. We appreciate your trust and look forward to assisting you again!

June 08, 2025

Dealership Rating
Employee Rating

Very good service. Polite and attentive. The video of the service was very nice and informative. More

by SUSALU01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera, Judy Deems, Lauren Fusaro

Report | Print
Jun 09, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you appreciated the service and found the video helpful. We look forward to serving you again!

June 06, 2025

Dealership Rating
Employee Rating

Every one was great… done in good time… great attitude…thank you all for you assistance. More

by deb1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 06, 2025

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so glad to hear everything went smoothly and that our team provided great service with a positive attitude. We truly appreciate your kind words and look forward to helping you again in the future.

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