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Melissa Tyler
Melissa Tyler at DCH Wappingers Falls Toyota

Melissa Tyler | Page 16

Service Appointment Coordinator

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
361 Reviews

Dealership Experience

8 yrs

Languages Spoken

English English

4.8

361 Reviews

Write a Review

361 Reviews of Melissa Tyler

July 24, 2023

Dealership Rating
Employee Rating

This dealership has very good customer service. I have always had good service from them. More

by ashfaqshareef00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Jul 24, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

July 20, 2023

Dealership Rating
Employee Rating

They are prompt and helpful. I sent my daughter with the car yesterday for service and her 1st experience doing that as a new driver was great. More

by JEFFE3363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Jul 20, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that your daughter had such positive experience at our dealership!

July 20, 2023

Dealership Rating
Employee Rating

This dealership is run efficiently by Lee Burns. I have purchased five (5) vehicles from this dealership because they give you a square deal and a solid vehicle. More

by CLAYTOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Jul 20, 2023

DCH Wappingers Falls Toyota responded

Lee Burns is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. We look forward to seeing you again soon!

July 17, 2023

Dealership Rating
Employee Rating

Nice, clean and fast please very very knowledgeable what I was thinking of going there and maybe buying card More

by MICKEY2251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

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Jul 17, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

July 11, 2023

Dealership Rating
Employee Rating

They were amazing, they work very fast to accommodate me. Thank you Avi and company.Keep up the good work. More

by LONEYCHERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Jul 11, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Avi and our team members were able to take care of your vehicle in a timely manner!

July 08, 2023

Dealership Rating
Employee Rating

I find each one I have met is willing to help & work with me, answering questions. I appreciate the professional friendliness, as well! More

by gonetoitaly52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Mathew Rivera

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Jul 09, 2023

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We appreciate your kind words.

July 08, 2023

Dealership Rating
Employee Rating

I liked that I saw a video of the inspection. Service staff very nice and communicative More

by JBGOLDFISCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

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Jul 09, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

July 08, 2023

Dealership Rating
Employee Rating

Not good had a 7:00am appointment and by 4pm they hadn't repaired my car Or start to More

by MPJ98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 11, 2023

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892.

July 08, 2023

Dealership Rating
Employee Rating

Your service is very good as it always has been. Always a pleasure to work with. More

by Veronica Quickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera , Marc Zuluaga

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Jul 08, 2023

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad that you had such a positive experience at our dealership!

July 07, 2023

Dealership Rating
Employee Rating

My car was serviced within one hour . . as promised text messages kept coming to me during service time More

by ASHRAFY102
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas, Mathew Rivera

Report | Print
Jul 07, 2023

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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