Melissa Garvey | Page 2

I’ve never been treated more poorly as a customer than with this service department. Extremely rude and unhelpful. Went a month with no updates on my car until I called and asked. I leased and then purch with this service department. Extremely rude and unhelpful. Went a month with no updates on my car until I called and asked. I leased and then purchased my car here and had an amazing experience with Melissa but I will not be returning to this dealership after this More

by NLT.CVT Verified Customer Verified Customer

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You guys took such good care of me, great experience. Drove in with my trade in and drove out with my dream car with a contract second to none - thank you Drove in with my trade in and drove out with my dream car with a contract second to none - thank you More

by datdean Verified Customer Verified Customer

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They not only found the right car for my wife, they also financed with very minimal problems and we now feel safer than before in our new Outlander Sport. Thank you Brookdale Mitsubishi/Mazda. financed with very minimal problems and we now feel safer than before in our new Outlander Sport. Thank you Brookdale Mitsubishi/Mazda. More

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Melissa was great to work with for most of the sale process. I was surprised how busy it was, so it took a long time overall. The finance manager was good hearted, which I appreciate. However, I immedi process. I was surprised how busy it was, so it took a long time overall. The finance manager was good hearted, which I appreciate. However, I immediately felt "pressure sales" when I sat in his office. I got a great deal, good financing, and overall good experience, but wish it had not ended with that "salesy" experience. Would go back, would be more clear and vocal about my expectations for the experience. More

by A u Verified Customer Verified Customer

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Awesome service! Melissa made the car purchase so easy! Thanks! I did not have to come in. This was a concern I had. I completed everything online , over the phone and through text messages. You could Thanks! I did not have to come in. This was a concern I had. I completed everything online , over the phone and through text messages. You couldn't ask for better service! Way to go Melissa! More

by MAGALENN Verified Customer Verified Customer

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I had a great experience working with Melissa. I knew what I wanted, so that helped quicken the sale. I ended up buying 2 used vehicles and have been satisfied with both. what I wanted, so that helped quicken the sale. I ended up buying 2 used vehicles and have been satisfied with both. More

by btreitline Verified Customer Verified Customer

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Melissa and Sean were very helpful! I feel bad that I cant remember Sean's last name... there was no bullpoop involved and Melissa was outstanding! Very kind and quite funny too! cant remember Sean's last name... there was no bullpoop involved and Melissa was outstanding! Very kind and quite funny too! More

by mackenzie brezinka Verified Customer Verified Customer

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Very pleased with them replacing the windshield, they drove up to Alexandria Minnesota picked up my car gave me the loaner and I had my car back in two days that was awesome thank you very much drove up to Alexandria Minnesota picked up my car gave me the loaner and I had my car back in two days that was awesome thank you very much More

by tjr1965 Verified Customer Verified Customer

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Melissa at Luther Brookdale has been a pleasure to work with, from start to finish. Customer service was terrific. I’m looking forward to getting my new (to me) car, once a service is finished on the rear with, from start to finish. Customer service was terrific. I’m looking forward to getting my new (to me) car, once a service is finished on the rear hatch. More

by GIOSMIOS Verified Customer Verified Customer

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