Melissa Cole | Page 14

Great place, Great people! Was looking to uprgrade to a new car, sales team was extrememly helpful on finding something that fits my budget. Melissa was very informative, explai Was looking to uprgrade to a new car, sales team was extrememly helpful on finding something that fits my budget. Melissa was very informative, explained all the cool new features on my new car. More

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Quick fast and less expensive! Went in for a golf,cane out with a jetta very pleased with the experience. No hard sell on after market sales. Good bottom line. Went in for a golf,cane out with a jetta very pleased with the experience. No hard sell on after market sales. Good bottom line. More

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Awesome Dealership I had an amazing experience from beginning to end at Heritage VW Parkville. This was the best car purchasing experience I’ve ever had, straightforward I had an amazing experience from beginning to end at Heritage VW Parkville. This was the best car purchasing experience I’ve ever had, straightforward, no nonsense, genuine sales people that look out for their customers. I highly recommend this dealer if you are in the market for a new VW More

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I’m speechless, from start to finish the service was great!! Heritage Volks wagon on Harford Rd was the best dealership to do business with. Melissa Cole is a bulldog she makes you want to buy a car, she’s neat, Heritage Volks wagon on Harford Rd was the best dealership to do business with. Melissa Cole is a bulldog she makes you want to buy a car, she’s neat, prepared and she doesn’t sugar coat. I really do appreciate all the hard work, time and effort she put in to getting me a new car. She’s amazing and I look forward to working with her again More

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Incredible Experience from Start to Finish This was by far the easiest and friendliest new car buying experience ever! Gabriel Walman and Melissa Cole are NOT your stereotypical salespeople This was by far the easiest and friendliest new car buying experience ever! Gabriel Walman and Melissa Cole are NOT your stereotypical salespeople who try to get you to buy the car 'today'. I cannot stress this enough. Initial visits to get familiar with the vehicle were all about test drives and checking out the features. Both Gabriel and Melissa are knowledgeable and passionate about the brand they work for; it does make a BIG difference when discussing the upcoming purchase. When it came to negotiations, Gabriel handled all correspondence electronically and made sure all numbers were disclosed properly with no hidden costs or surprises. Closing the deal required scheduling a final visit and signing several pieces of paperwork. Once we moved to Finance, Steven Jakubik was all about making sure title documents are in order and the financial aspects of the transaction are completed. Absolutely nothing in terms of selling extended warranties or service contracts. Just like it should be. Again, big thanks to Heritage VW Parkville, Gabriel, Melissa, and Steven for making the entire process as painless as it could be. A+. Highly recommended! More

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Melissa was genuinely amazing! As a 6'8" guy, car buying is a nightmare since I don't fit into most cars comfortably. Usually I have to go through a while song-and-dance to see if I As a 6'8" guy, car buying is a nightmare since I don't fit into most cars comfortably. Usually I have to go through a while song-and-dance to see if I fit into a car. Melissa made this process a breeze with her knowledge of the cars (old and new models), she instantly knew which cars would fit my long legs and those that would be too tight to be comforable. Her professionalism and expertise extended through the entire process. She was upfront about what we were buying and we left feeling like we made an educated discussion that was right for us. More

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Ended one lease and started a new lease in a new Jetta. The employees at this location are truly helpful and caring. They helped me find a car that suited my needs. Very pleasant experience. I'll definitely The employees at this location are truly helpful and caring. They helped me find a car that suited my needs. Very pleasant experience. I'll definitely come back. More

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Melissa is fantastic, wonderful experience! Melissa is a true professional and passionate about what she does...she truly cares about you as a customer, quite refreshing in today's world. If you Melissa is a true professional and passionate about what she does...she truly cares about you as a customer, quite refreshing in today's world. If you are in the market for a VW you need to go see Melissa at Heritage VW, you will not be disappointed! More

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Excellent experience! Our salesperson, Melissa Cole was the reason we purchased the 2017 Passat! Her knowledge and enthusiasm was second to none! The same night we visite Our salesperson, Melissa Cole was the reason we purchased the 2017 Passat! Her knowledge and enthusiasm was second to none! The same night we visited another dealer in the area (Ford) and that salesperson was not even close to Melissa. After visiting the 2nd dealership, we quickly decided to call Melissa and close the deal! At least 50% of our decision was based on how awesome Melissa was! More

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smoothest car buy ever I had inquired several dealers about a new VW golf. Nobody had the car I wanted , they were trying to sell higher end models . Melissa Cole was instr I had inquired several dealers about a new VW golf. Nobody had the car I wanted , they were trying to sell higher end models . Melissa Cole was instrumental in finding the right Golf for me , Jake at finance breezed through the paperwork and Melissa even delivered the car to me I am planning on sending friends and relatives there Dimitris Raptis More

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