"New 2019 Explorer"
We knew exactly what we wanted after doing years of research so to have a sales rep recognize that and just help us get what we want was fantastic. No pushing us into something bigger that we didn’t need and everyone was super friendly. Even when they had an issue it was dealt with promptly and corrected with minimal inconvenience to us.
"Matt was awesome, he made buying a truck so easy!..."
Matt was awesome, he made buying a truck so easy! Thanks for finding me the perfect truck Matt I look forward to working with again!
"Mel came Highly Recommended"'"
I was really looking for a used vehicle until I got recommend to go see Mel Wilson, after that experience was great, Mel made me feel like I knew him for years, had no pressure to purchase and I thought he worked out the best deal for me. Will Highly recommend Mel to Family and Friends.
"Top Notch Customer Service!!"
When we walked into Sherwood Ford for the very first time all we knew was that we wanted a truck; we didn't know what model or engine, or even what color or interior details we were looking for.
We were greeted by Mel Wilson who spent the next 3 days getting to know our family and what we needed, while answering each and every question that we had. Not one time during those 3 days did he make us feel pressured to make a purchase. Even when it came time to move onto the Finance Department, Haelee Chang made sure that we were informed about all of our options without any pressure at all!
We got the very BEST in customer service when we walked into Sherwood Ford and after this experience I would never think of going anywhere else to purchase a vehicle.
Mel went the extra mile to help us not only find the best deal and get a great price on our trade-in but to make sure that we walked away informed and happy!
Thanks Mel for all of your time and outstanding service!
"Great experience "
- Brian Matthews
First and foremost we would like to thank Mel for bringing his years of experience to the table. Because of Mel we were able to figure out what we wanted in a truck. From engine to center console, etc. This was our third purchase of a vehicle and this was by far the best experience we have had. There was zero pressure from Mel for us to buy which really made us want to buy from Sherwood Park Ford. All your staff were friendly and helpful. Due to the experience we had with Ford and Mel we have already told a handful of friends and family that this is the place to buy your vehicles from. On behalf of my family we thank you and we will be buying our further vehicles from you guys.
"The whole staff is amazing, but Mel was especially great...."
- Jeffrey W.
The whole staff is amazing, but Mel was especially great. Will go back in a heartbeat, and recommend it to my family and friends without hesitation. These folks aren’t trying for a sale at all costs - they’re honest, kind, and helpful.
"Purchasing my first Ford"
I found my experience dealing with Mel at Sherwood Ford very easy. Mel was very helpful and informative about the vehicle I was interested in buying. I didn’t feel pressured at all dealing with him.
"Best experience I have ever had purchasing a vehicle."
- Jennifer T.
Purchasing a vehicle can be a very daunting chore at times. Fortunately when I had lost hope that I was ever going to find a something that I could both afford and enjoy, there was Mel. I have to say that this purchase was the best experience that I have ever had. If you are looking for that incredibly personal touch you need to see Mel. I would recommend you ask for him by name the second you enter the dealership. Thank you Mel.
"Under pressure "
Felt like the negotiator was getting pissed off with me. I felt pressured to make a deal on the day I was there. Not a good feeling
I would definitely recommend anyone to come here, and to see Mel! This was my first car and he really helped me choose the right one , and walked me through every single step. I would highly recommend anyone to go and sit down with him and buy a car!