Mayweather Shorter | Page 30

Disappointed The car was advertised with keyless entry and the salesman is responding poorly about getting a new key for keyless entry. We knew the tires were in The car was advertised with keyless entry and the salesman is responding poorly about getting a new key for keyless entry. We knew the tires were in bad shape but the battery was also. The battery test came back weak and we replaced the battery. when we bought new tires. The salesman was supposed to give me a price on tires and never did. Any communication has been initiated by me. I wanted to like this experience because I was recommended by a family member but I do not recommend this dealership. More

by DIGIN828 Verified Customer Verified Customer

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Outstanding staff The 2019 Santa Fe I purchased on 22 Nov 19 is a really great vehicle. My experience at Famly made that purchase the best possible experience. My sales The 2019 Santa Fe I purchased on 22 Nov 19 is a really great vehicle. My experience at Famly made that purchase the best possible experience. My sales associate at Family is Mayweather Shorter and this is the third vehicle I purchased from him. That should say it all but I’ll add that he is an outstanding person as well . Everyone else at the dealership from Al , who helped with options, to the young man who removed my vehicle sticker from my old vehicle with ruining it, we some accommodating. I am totally pleased with the deal I got. Since I’ve purchased previous vehicles there, I must add that the service department has always been outstanding as well More

by PAULDI1105 Verified Customer Verified Customer

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Very curteous and informative service Mike the service manager couldn't have been more helpful or infromative. He patiently answere all my question concerning my new car. Each and every em Mike the service manager couldn't have been more helpful or infromative. He patiently answere all my question concerning my new car. Each and every employee I came into contact with, including Candy the cashier, were eager to help. More

by ayrshire2 Verified Customer Verified Customer

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Great service Every concern was taken care of promptly, Graham (Manager), Mayweather (salesman) and Joe (finance) were all extremely responsive to getting the car l Every concern was taken care of promptly, Graham (Manager), Mayweather (salesman) and Joe (finance) were all extremely responsive to getting the car leased and delivered. Questions after delivery were answered in a very timely manner. I feel confident that when I have further questions, and I will, they will be handled in the same prompt manner. More

by eai Verified Customer Verified Customer

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Great My experience was a great one> I visit twice with my daughter and for myself. Mayweather was great at helping get the best for my money. My experience was a great one> I visit twice with my daughter and for myself. Mayweather was great at helping get the best for my money. More

by pamelawilliams170 Verified Customer Verified Customer

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Great experience! My mom has had bad experiences with car dealerships before; however, we had the exact opposite experience here. My family and I were greeted quickly u My mom has had bad experiences with car dealerships before; however, we had the exact opposite experience here. My family and I were greeted quickly upon arrival. Every employee we worked with was attentive and optimistic. I wasn't planning on buying the same day, but the great experience built an ideal circumstance for me and I love my new purchase! I am very happy with my first car! More

by eme10239 Verified Customer Verified Customer

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Awesome experience. Very nice, customer friendly and quick, Explained exactly what would be done, Upon completion, explained what was done and also informed me there wa Very nice, customer friendly and quick, Explained exactly what would be done, Upon completion, explained what was done and also informed me there was a problem with my door to my gas cap, but the part needed was ordered. Excellent service. More

by JACKIERICE621 Verified Customer Verified Customer

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Long sale, but great experience. I found the car I wanted at an excellent listed price on Cargurus at Family Hyundai. Kbb and Black Book both indicated the price the car was listed a I found the car I wanted at an excellent listed price on Cargurus at Family Hyundai. Kbb and Black Book both indicated the price the car was listed at was an excellent deal. I scheduled a test drive and went a few hours later. I was greeted by Mayweather who was extremely friendly and helpful, but I found out a mistake was made by one of the scheduling staff and the car was so new to the dealership that it was away for detailing. Mayweather tried everything he could, but the detailing center was closed for the evening. He apologized, and I agreed to come back the next day. The second day Mayweather was out and I spoke with Joshua Casey. Again, he was extremely friendly and helpful. When the car pulled up it was beautifully detailed, but hadn't yet gone through used car inspection. I drove it and it felt good. The dealership promised me I could come back later for the initial inspection, and if anything needed repairing it would still get fixed as if the car wasn't yet sold. Josh helped me by getting me a decent price for my old car, and an even better price for the already good price on the car I wanted. A few hours later I drove home. When I brought the car back a week later for the initial inspection, everything was good except it needed an alignment. They took care of it, did my oil, and fluids, and washed the car again. It took a bit longer than expected because the Rspec sedan is a bit more complicated, but the waiting room is nice with free coffee and comfortable seats, with plenty of TVs and reading material, and in addition there's a few good restaurants, and a great cigar lounge nearby. Overall it was a great experience. More

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No one Does it Charles There many many Hyundai Dealers Chicago and in the suburbs but there is only one FAMILY HYUNDAI. From parts department all the way down to the porters There many many Hyundai Dealers Chicago and in the suburbs but there is only one FAMILY HYUNDAI. From parts department all the way down to the porters everyone goes over and beyond to you feel special. I thank Family Hyundai for continuing to rise the bar when comes to customer service. Keep up the great work : ) P.S. I want to give a special shot out to Mike the Service Manager for helping me with my vehicle Thanks Again. More

by charleeb68 Verified Customer Verified Customer

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We love our new Hyundai! We had awesome shopping experience! Thanks guys for making our purchase simplified! Amber was ver friendly as well as we communicated through phone an We had awesome shopping experience! Thanks guys for making our purchase simplified! Amber was ver friendly as well as we communicated through phone and email a couple times! More

by HVASQUEZ88 Verified Customer Verified Customer

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