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Max Zuercher
49 Reviews
Hello, I’m Max Zuercher; Client Advisor for Germain BMW of Naples. After a career in the Aviation Industry I started my career with BMW in 2004. In 2006 I reached the Profiles in Achievement level from BMW North America. I love to provide exceptional service to my customers and of course I enjoy selling luxury cars. When I’m away from the dealership I enjoy spending time with friends and family. I also enjoy traveling, scuba diving and golf.
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49 Reviews of Max Zuercher
June 21, 2023
Max Zuchner made leasing our new BMW so pleasant and easy. This is our 8th BMW, and we have been a Germain customer since 2001, which speaks for itself. easy. This is our 8th BMW, and we have been a Germain customer since 2001, which speaks for itself. More
by John
Other Employees Tagged: Chuck Griffith, David Walker-Hughes
April 05, 2023
Patrick Dodard did a wonderful job in presenting the new BMW to me. Very knowledgeable and polite BMW to me. Very knowledgeable and polite More
by Denny
Other Employees Tagged: Chuck Griffith , Patrick Dodard
April 05, 2023
Max Suercher was knowledge, professional, and patient. Always took calls and texts and arranged and participated in several product review sessions. Always took calls and texts and arranged and participated in several product review sessions. More
by Neilmmoss
Other Employees Tagged: Melvyn Barnes; Devin Riley
March 09, 2023
Rhoel Gray does an excellent job of taking care of me. On a recent visit I could not believe how clean the interior was. Very pleased with the service I get from Rhoel. My only hangup was how long I ha On a recent visit I could not believe how clean the interior was. Very pleased with the service I get from Rhoel. My only hangup was how long I had to wait before I was able to take the car in. Not Mr Gray's problem I know. I enjoyed Ron Arnold but Rhoel has not missed a beat. More
by Joesph129
March 09, 2023
My husband and I had been working with Maxx Zuercher on leasing two of our last three cars and were very pleased with his prompt and detailed service. Having become a widow recently I have just finished le leasing two of our last three cars and were very pleased with his prompt and detailed service. Having become a widow recently I have just finished leasing a third car from Maxx and am extremely grateful for his excellent service.He helped guide me through all the details I was unfamiliar with. More
by Jneel23
January 27, 2023
My husband and I have owned 12 BMWs in the last 20 years. Today, we went into the Germain dealership in Naples to look at the BMW 8 and 7 series. We have narrowed our car search down to a Porche, Genesis Today, we went into the Germain dealership in Naples to look at the BMW 8 and 7 series. We have narrowed our car search down to a Porche, Genesis GV90 and a BMW 8 or 7 series. We pulled into Germain and noticed limited inventory, however, we gave it a shot and started looking at the cars on the lot.. We spent at least 15 minutes on the lot and no one came out to greet us. We then went into the show room and looked at the cars on display. We were quite interested in all the cars on display which was obvious. NO SALES PERSON CAME TO GREET US. We went where the receptionist desk is in the front entry of the sales room. She did NOT greet us. There were several sales people sitting at their desks not busy and they did not greet us. We went to the receptionist at the desk and kindly asked if there was a sales person who could assist us. Her exact answer was "I will see if I can get you one". She went up to a couple of people in their cubicle and the second one reluctantly came out. He looked us both up and down and said "How can I help you today?". Note, he did not introduce himself nor did he ask our names. My husband kindly told him what exactly what he was looking for and asked if he could see the inside of a specific car in the show room. The immediate answer was NO, that car was sold and when they are sold NO ONE can look inside of them. Our synopsis of this dealership is that they are not interested in making a deal or working past 4:00pm. They must not need the sales. Our recommendation is to go to another BMW dealership if you are seriously interested in purchasing a BMW like we were. This place is not hungry or interested in making a sale. Worst customer service of any BMW dealership we have been to. Note again, our family has owned 12 BMW in the past 20 years. More
by evelyn4876
January 18, 2023
My relationship with Germain BMW has spanned nearly 20 years. I’ve purchased and serviced all of my BMW’s there. Working with the sales and service team is always top notch! years. I’ve purchased and serviced all of my BMW’s there. Working with the sales and service team is always top notch! More
by Jim McGinn
January 11, 2023
Very professional and friendly staff and we experienced great service. Max Zuercher was outstanding .to work with. Very much appreciated communication and responsiveness great service. Max Zuercher was outstanding .to work with. Very much appreciated communication and responsiveness More
by haasbernharde
October 28, 2022
Max Zuercher has been our sales rep for the purchase of our 2023 X3. He has been absolutely outstanding starting from the first call I made while in Europe. He has facilitated the transaction to our 100% our 2023 X3. He has been absolutely outstanding starting from the first call I made while in Europe. He has facilitated the transaction to our 100% satisfaction. It was particularly important to us because our cars have been totaled in Pelican Bay, plus we were in Europe when this happened. So thank you Max and thank you Germain. Lou Pellicano More
by Lou
