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Matthew Wirth
Matthew Wirth at Niello Volkswagen

Matthew Wirth

Service Advisor

Niello Volkswagen

2701 Arden Way
Sacramento, CA 95825

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4.9
175 Reviews
4.9

175 Reviews

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175 Reviews of Matthew Wirth

October 07, 2025

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Employee Rating

I had purchased my last 3 vehicles from Niello and always bring them in for their services there. Dependable and fair! More

by allysonsh
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Oct 07, 2025

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

October 04, 2025

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Everyone at this dealership goes out of their way to make sure you are happy and comfortable with the whole experience of getting your car serviced More

by ELAINE7622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Brandon Lamb, Travis Cole, Brent Cooper, Steve Timmel

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Oct 04, 2025

Niello Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Volkswagen. We look forward to having you as one of our valued customers for many more years to come! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 13, 2025

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Exceptionally great customer service! Service completed in a timely manner. My car was well taken care of by Niello Volkswagen! More

by LPATTERSON729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ronald Stevenson, Brandon Lamb, Travis Cole, Brent Cooper, Kamal Singh, Jason Black

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Sep 13, 2025

Niello Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 13, 2025

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Great service! !!!! Happy thanks Matt✨😀and love the snack area and waiting area. Cars 🚗 service was good!!!!!! More

by PAMELAMOSLEY510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 13, 2025

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I have purchased four or five cars from Neillo VW. Also, I have used Neillo VW for all my service needs. Overall, I’ve been satisfied.. More

by MDIROMA
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2025

Niello Volkswagen responded

Thanks for sharing about your experience with Niello Volkswagen. We appreciate your business and hope to see you again soon! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 10, 2025

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The dealer was understanding of the issue going on with my vehicle but they never answered the phone you always have to leave a voice mail or press to have them call you back More

by Jerry
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Recommend Dealer
Yes
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Sep 10, 2025

Niello Volkswagen responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 10, 2025

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Always great service at Niello. Easy to book online, take good care of my vehicles. More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Cole

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Sep 10, 2025

Niello Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

September 02, 2025

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Matt was amazing from start to finish. From the moment i walked in and his greeting all the way through the service explanation and up to picking up the car, Matt was exceptional. Upon dis More

by TomJA
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Sep 03, 2025

Niello Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volkswagen. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 29, 2025

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Employee Rating

Matt is a great service writer. Niello is the best technicians and service writers. They are VW best! More

by COOLBRAD100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2025

Niello Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

August 16, 2025

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I was pleased with the service that was done and Matt was helpful in explaining the process. More

by jdvd73
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 16, 2025

Niello Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Brandon Lamb Service Manager blamb@niello.com (916) 359-9927

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