Matthew Stickney

I want to start by saying although my last review is a scathing one it is not the complete picture as every time I have been helped it has not been the same experience as previously depicted. The track re scathing one it is not the complete picture as every time I have been helped it has not been the same experience as previously depicted. The track record of the car under 15,000 miles has not been exemplary nor smooth, to say the least, but what I have previously stated was bred out of frustration and anger and was not in any manner meant to slander but explain. Respectfully I could have expressed my concerns differently and I thoroughly want to Apologize to Kenneth Uss and Xavier Stickney as although I did not mean to slander them, Newins Ford is a small-operated family-owned business with Pride and an incomplete picture of experiences does not do due justice for them. After expressing and them therefore being privy to my concerns indirectly I was contacted directly by Kenneth Uss and met with more respect, an honest and eager want to better understand the issue as well as myself, and entirely better accommodations in moving forward to handle the last existing issue at the moment. Not only did Kenneth reach out multiple times and is still helping me with a deeper look into a noise I may be even over-analyzing but Xavier Stickney went out of his way to catch me on the phone and express his apologies and the misunderstanding that we shared. As soon as I get the time I plan to consider my options further and speak with their sales manager Matt Stickney still but the Respect shown in their accommodations now and in other experiences does not entirely show visibly in my last review. I had not handled myself as I would have liked to taking a look back now and I am trying avidly to delete and recount my last review made on two different review sites, as they do not entirely depict correctly every experience I have had with Newins Bayshore Ford, but a compilation of disgruntled moments bred out of frustration. It is not Newins fault this particular car is having issues so early on and absolutely not the fault of Kenneth Uss or Xavier Stickney and I apologize largely again for how they were informed indirectly to my concerns! They are still working with me diligently and what they have done to help prior in other experiences and even now is highly appreciated and I am grateful. I will continue to delete my prior review as it is not a complete picture or understanding and I would strongly like to reclaim the review or Give Better Clarification as I am truthfully struggling to delete the review after hastily making it. I take it back honestly and I do apologize to all of Newins but directly Kenneth and Xavier for my trouble! More

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Great dealership with great people. The atmosphere was so friendly and i didn't feel like i was getting overcharged. They were very reasonable with the time my car took and the car was The atmosphere was so friendly and i didn't feel like i was getting overcharged. They were very reasonable with the time my car took and the car was extremely clean and full of gas when i got it. More

by jordyn reyes Verified Customer Verified Customer

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The sale from start to finish was exceptional. I would recommend Newins to family and friends. Made the experience painless. I would recommend Newins to family and friends. Made the experience painless. More

by joeliny1500 Verified Customer Verified Customer

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Fast, honest, no bait and switch. No haggling or stress, they took care of everything with my off-lease vehicle No haggling or stress, they took care of everything with my off-lease vehicle More

by joshua.dante Verified Customer Verified Customer

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I bought three cars from them. I would never go anywhere else. They are personable, friendly there’s no pressure and they make buying a car seamless. I would never go anywhere else. They are personable, friendly there’s no pressure and they make buying a car seamless. More

by robertaonli Verified Customer Verified Customer

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I ordered my truck two months ago. They walked me through, kept in touch with me. Excellent service from start to finish. They walked me through, kept in touch with me. Excellent service from start to finish. More

by littleslandscaping Verified Customer Verified Customer

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Extremely satisfied with service, very professional, knowledgeable and courteous. Would highly recommend Newins to others, and also recommend the two gentleman that I dealt with on my recent lease knowledgeable and courteous. Would highly recommend Newins to others, and also recommend the two gentleman that I dealt with on my recent lease More

by parklandsteve Verified Customer Verified Customer

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Vehicle delivered as promised. Easy buying process and helpful with cash incentives. Good job by Newins. Easy buying process and helpful with cash incentives. Good job by Newins. More

by vze4tw88 Verified Customer Verified Customer

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Matt was extremely helpful and a very approachable manager, Kyle my sales person was knowledgeable on all aspects of the lightning,all and very positive experience. manager, Kyle my sales person was knowledgeable on all aspects of the lightning,all and very positive experience. More

by dandahill Verified Customer Verified Customer

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No harassing or pressure. Comfortable with the deal presented at the time of the lease agreement Comfortable with the deal presented at the time of the lease agreement More

by emilymeyer99 Verified Customer Verified Customer

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