Matthew Schworer | Page 2

Buying my 2017 CR-V was a 5 Star Experience I recently purchased a 2017 CR-V at Honda Cars of Bellevue and it was a 5 star customer service experience. This was the fifth Honda I have purchased I recently purchased a 2017 CR-V at Honda Cars of Bellevue and it was a 5 star customer service experience. This was the fifth Honda I have purchased at this dealership and each of them have been so outstanding that I keep coming back. More

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First Car Purchase! Everyone that helped me was very friendly, knowledgeable, and not pushy. This was my very first time purchasing a car on my own. They worked with my b Everyone that helped me was very friendly, knowledgeable, and not pushy. This was my very first time purchasing a car on my own. They worked with my budget, answered all of my questions, and helped me find the perfect car! I will definitely come back in the future and recommend this dealership to my friends. Thank you for such a wonderful experience! More

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Eli the Great We were pleasantly surprised to find Eli so friendly, genuine, fun and witty. He was super confident in what he was doing and made the process so eas We were pleasantly surprised to find Eli so friendly, genuine, fun and witty. He was super confident in what he was doing and made the process so easy and quick. Thanks, Eli Cheryln was also extremely helpful and knowledgeable and easy to work with. Thanks again Cheryln. More

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Great overall experience Overall, they convinced me to go from another dealer to here, and were able to get my vehicle in a fairly timely manner. They answered all my concerns Overall, they convinced me to go from another dealer to here, and were able to get my vehicle in a fairly timely manner. They answered all my concerns, and I walked away satisfied with my car. The only complaint I have is that when it came with financing, it felt way to rushed, and we didn't talk about financing, but took the liberty of "telling" me the loan company I was going through. This was 0.79% higher than my pre-approved loan with a local Credit Union. EDIT: I have been speaking with Matthew Schworer in regards to my concerns, and he has been really helpful, and answered my concerns. This dealership has been nothing but helpful. More

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Knew my budget and worked with me Needed a new car badly and they were willing to work something out with my budget that I could live with and still be able to eat! :) Needed a new car badly and they were willing to work something out with my budget that I could live with and still be able to eat! :) More

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Bought a used car that had a tire with a low pressure issue I honestly would really like to give this dealership 5 stars, but don't feel I can because of some of the issues experienced along the way and by virt I honestly would really like to give this dealership 5 stars, but don't feel I can because of some of the issues experienced along the way and by virtue of the 5 out of 5 holy grail. That said, all of the issues appear to be resolved and the end result is that I feel we have gotten a great vehicle and their service resolved the tire issue. All of the individuals who helped along the way get 5 out of 5 though. And maybe it's proof of their quality that they were tested a bit along the way - it's pretty easy to hand out 5s willy nilly if you just buy perfection and have zero issues. The car had a left-rear tire with low pressure when it was shown to us on the lot, and it test-drove fine after a fill-up. We ended up buying the car thinking we'd monitor the tire and they'd fix any issue that arose, considering most tire problems are pretty simple. Long story short, the tire had a slow hidden leak that dropped 2-3 PSI per day. We dropped the vehicle off the first two times while I was at work, and they didn't see evidence of the leak in such a short period of time. On the third visit I began to grow concerned about this issue persisting forever, and with a baby due soon wanted it resolved asap, so had them keep it overnight - and the next day apparently it had dropped 5 PSI - a bit high compared to what I had seen, but at least proof that I wasn't crazy! After that I'm sure they did a detailed search to find the tiny plug that was pulled out. It probably wedged it's way in there and was well hidden and only letting out tiny bits of air. Fortunately it sounded like an easy patch since it wasn't near the sidewall, and we're off and rolling. I'm sure I was a little annoying because I contacted the sales manager and GM along the way to help try to get the issue resolved, but they were all great when dealing with me and ultimately the issue got resolved. Fortunately I only had to deal with the thought of this issue going into a fourth visit for the tire and it didn't actually get that far. Great customer service. More

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Absolute great service! Great service. David was a great salesman. And cheryl was awesome with our financing! Highly recommend this dealership. Drove from Kansas City and Great service. David was a great salesman. And cheryl was awesome with our financing! Highly recommend this dealership. Drove from Kansas City and it was totally worth it! More

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Have purchased two Hondas so far and will keep coming back Honda Cars of Bellevue has always treated us well. No high pressure, just great prices and service. Have recommended them to several people and wil Honda Cars of Bellevue has always treated us well. No high pressure, just great prices and service. Have recommended them to several people and will be back for my next purchase. More

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Absolutely great service!! Kevin Maun went out of his way to help us get the best deal for our family. We had gone earlier in the day to another Omaha area Honda dealer where we Kevin Maun went out of his way to help us get the best deal for our family. We had gone earlier in the day to another Omaha area Honda dealer where we were long time customers. Needless to say we left without purchasing and went to Honda Cars of Bellevue to see what they had at 3:40 on a Sunday. We went in with our three kids and met Kevin. He worked with us even staying past closing time and we left with a Car purchased. He was pleasant, answered all our questions and meet our needs. We will now transfer our other Honda car service to Honda Cars of Bellevue. I can't recommend him and Honda Cars of Bellevue enough. He was not pushy, he answered all our questions and he took the time to answer them honestly and not trying to make the quick sale. We appreciate him greatly! More

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Great Dealership, Exceptional People I've purchased several Hondas over the years and have always been very pleased with HCB. Kevin Maun in Sales is always responsive, courteous, knowled I've purchased several Hondas over the years and have always been very pleased with HCB. Kevin Maun in Sales is always responsive, courteous, knowledgeable on the models I’m interested in and works hard to get me the best deal on every vehicle. Melissa Selander in the Internet department gets back to me lightning fast on any inquiry I have and is always pleasant and personable in all her communications. The one time I did have an issue with something on a vehicle I’d purchased, Matt Schworer handled the problem quickly, efficiently and resolved it for me right away. I’ve always gotten the best prices at HCB and that coupled with the great people make HCB the obvious choice when looking for a new or used vehicle. More

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